Mary Hastings
Blackheath
Summary
Dependable employee establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities.
Overview
3
3
years of professional experience
Work History
Student Learning Support Officer
Katoomba Public School
01.2024 - Current
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
- Prepared instructional materials for group and one-on-one use to comply with established curriculum.
- Provided crisis intervention in response to emergencies, employing existing trust, and rapport to deescalate situations.
- Led activities that developed students' physical, emotional, and social growth.
Retail Worker
Blackheath BP
10.2022 - Current
- Used POS system to process sales, returns, online orders, and gift card activations.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Worked closely with shift manager to solve problems and handle customer concerns.
Support Worker
Hotel Etico
03.2021 - 10.2023
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Participated in professional development and training opportunities to enhance clinical skills.
- Promoted community integration by providing extensive physical, emotional and social support.
Customer Service Cashier
Blackheath Fish and Chip Shop
08.2022 - 11.2022
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Counted money in drawers at beginning and end of each shift.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Utilized POS system to handle customer cash and credit card transactions.
- Maintained customer satisfaction with quick and professional handling of product returns.
Education
High School Diploma -
TAFE Wentworth Falls
Wentworth Falls, NSW12.2019
Skills
Teamwork
Communication
Dedication
Compassion
Affiliations
- RFS (Rural Fire Service Volenteer)
Timeline
Student Learning Support Officer
Katoomba Public School
01.2024 - Current
Retail Worker
Blackheath BP
10.2022 - Current
Customer Service Cashier
Blackheath Fish and Chip Shop
08.2022 - 11.2022
Support Worker
Hotel Etico
03.2021 - 10.2023
High School Diploma -
TAFE Wentworth Falls
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