Maryam Naeem
Aveley,Australia
Summary
Reliable and customer-focused professional with nearly 3 years of experience in fast-paced customer service and administrative environments. Skilled in handling high customer volumes, resolving issues efficiently, and maintaining organised operations. Strong communication, teamwork, and problem-solving abilities with a proven track record of delivering excellent service. Seeking to contribute to a dynamic supermarket team in a customer service or supervisory role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service & Reception Officer
Dental 99
Sydney, NSW
03.2021 - 12.2023
- Delivered high-quality front desk and customer service in a busy environment
- Managed appointments, phone inquiries, and walk-in customers
- Handled customer concerns and ensured satisfaction
- Maintained records and supported daily administrative operations
- Assisted with stock control and clinic organisation
Medical Officer
Jinnah Hospital
Lahore, Pakistan
04.2019 - 04.2020
- Delivered quality care and counseling to patients
- Maintained patient history and medical documentation
- Prescribed medications and ensured infection control protocols
- Collaborated effectively with multidisciplinary teams
Education
Bachelor of Medicine & Bachelor of Surgery -
Iqbal Medical College
Lahore, Pakistan01.2018
Skills
Exceptional customer service and communication skills
Strong planning, time management, and organizational abilities
Confident in handling high-pressure situations with calmness
Skilled in appointment scheduling, record keeping, and stock management
Self-motivated and committed to continuous learning and improvement
Able to work independently and collaboratively as part of a team
Proficient in problem-solving and decision-making
Accurate with strong attention to detail
Certification
- Full working rights in Australia with no restrictions
- COVID-19 Vaccination Certificate
- Police and Working with Children Checks available on request
Languages
English
Full Professional
Urdu
Native or Bilingual
Punjabi
Professional Working
Timeline
Customer Service & Reception Officer
Dental 99
03.2021 - 12.2023
Medical Officer
Jinnah Hospital
04.2019 - 04.2020
Bachelor of Medicine & Bachelor of Surgery -
Iqbal Medical College