Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Mary Princess Regine Mea

Mary Princess Regine Mea

Narrabeen,NSW

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level all-rounder position. Ready to help team achieve company goals.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Hospitality Service Officer

Opal Aged Care
10.2023 - Current
  • Provided exceptional customer support, leading to increased client retention and loyalty.
  • Collaborated with cross-functional teams to develop and implement service improvement initiatives.
  • Analyzed customer feedback to identify areas for improvement and implemented necessary changes.
  • Maintained detailed records of all service interactions, ensuring accurate client information was available for follow-up actions.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Strengthened communication skills through regular interactions with others.

All-rounder in Cafe

Garden Terrace Cafe
10.2022 - 07.2023
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Worked effectively in fast-paced environments.
  • Carried out day-to-day duties accurately and efficiently.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Passionate about learning and committed to continual improvement.

Education

High School Diploma -

Divine Word College of San Jose
Occidental Mindoro, Philippines
06.2022

Skills

  • Food and Beverage Service
  • Serve Guests
  • Cleaning and Sanitizing
  • Guest Satisfaction
  • Credit and Cash Transactions
  • Order Taking
  • Product Knowledge

Certification

Certificate IV in Ageing Support

RSA Certificate

Languages

Tagalog
Native or Bilingual
English
Native or Bilingual

Timeline

Hospitality Service Officer

Opal Aged Care
10.2023 - Current

All-rounder in Cafe

Garden Terrace Cafe
10.2022 - 07.2023

High School Diploma -

Divine Word College of San Jose

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Mary Princess Regine Mea