Mary Princess Regine Mea
Narrabeen,NSW
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level all-rounder position. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Hospitality Service Officer
Opal Aged Care
10.2023 - Current
- Provided exceptional customer support, leading to increased client retention and loyalty.
- Collaborated with cross-functional teams to develop and implement service improvement initiatives.
- Analyzed customer feedback to identify areas for improvement and implemented necessary changes.
- Maintained detailed records of all service interactions, ensuring accurate client information was available for follow-up actions.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Worked flexible hours across night, weekend and holiday shifts.
- Strengthened communication skills through regular interactions with others.
All-rounder in Cafe
Garden Terrace Cafe
10.2022 - 07.2023
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Worked effectively in fast-paced environments.
- Carried out day-to-day duties accurately and efficiently.
- Managed time efficiently in order to complete all tasks within deadlines.
- Passionate about learning and committed to continual improvement.
Education
High School Diploma -
Divine Word College of San Jose
Occidental Mindoro, Philippines06.2022
Skills
- Food and Beverage Service
- Serve Guests
- Cleaning and Sanitizing
- Guest Satisfaction
- Credit and Cash Transactions
- Order Taking
- Product Knowledge
Certification
Certificate IV in Ageing Support
RSA Certificate
Languages
Tagalog
Native or Bilingual
English
Native or Bilingual
Timeline
Hospitality Service Officer
Opal Aged Care
10.2023 - Current
All-rounder in Cafe
Garden Terrace Cafe
10.2022 - 07.2023
Certificate IV in Ageing Support
RSA Certificate
High School Diploma -
Divine Word College of San Jose
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