MARY SERIATOS
Cheltenham,Victoria
Summary
I am a highly motivated, final year Bachelor of Business and Bachelor of Banking and Finance Student at Monash University seeking experience in either field, I pride myself on my customer service, willingness to learn and 'can-do' attitude, as well as my ability to work well in a team. My goal is to complete an internship within a finance institution to further extend my skills and knowledge that I have taken away from my time studying.
Overview
4
4
years of professional experience
Work History
Sales Professional
David Jones Chadstone
Chadstone
11.2021 - Current
- Providing exceptional customer service
- Encouraging customers to sign up for David Jones Rewards program
- Promoting and assisting customers with David Jones MasterCard sign ups
- Maximising KPI sales targets to achieve store budgets.
Administration Assistant
Hermann & Associates
Sandringham
03.2021 - 05.2022
- Managed calendars, scheduled appointments, and arranged meetings and conferences
- Handled confidential documents and maintained their proper organization
- Reviewed and suggested improvements for diverse range of documentation, including interoffice correspondence reports, and presentations
- Entered invoice data into company database and updated details, including customer contact and delivery dates to keep information current
- Organized and maintained filing and document management systems by coordinating and archiving files.
Sales Assistant
BWS Southland
Cheltenham
12.2020 - 11.2021
- Used product knowledge to assist customers and suggest products
- Answered customers' questions about available products, prices and features
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
Education
Bachelor of Business and Bachelor of Banking and Finance -
Monash University
Caulfield, VictoriaVictorian Certificate of Education -
Oakleigh Grammar
Hughesdale, VictoriaSkills
- Strong organizational and time management skills
- Exceptional communication and interpersonal skills
- Ability to work independently and as part of a team
- Detail-oriented and able to handle multiple tasks simultaneously
- Computer proficiency and familiarity with software such as Microsoft Office
- Ability to conduct thorough research and analyze data
- Customer service
Academic Awards
Academic Honours Award Recipient (2015, 2018 & 2019) | Oakleigh Grammar
Monash Scholar (2017 - 2019) | Monash University
Affiliations
Piano: Completed 3 examinations in the AMEB Classical Practice of Music.
Martial Arts: Probationary Black Belt in Karate.
References
References available upon request.
Timeline
Sales Professional
David Jones Chadstone
11.2021 - Current
Administration Assistant
Hermann & Associates
03.2021 - 05.2022
Sales Assistant
BWS Southland
12.2020 - 11.2021
Bachelor of Business and Bachelor of Banking and Finance -
Monash University
Victorian Certificate of Education -
Oakleigh Grammar
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