Mason Brewster
Acton
Summary
Dynamic and dedicated team member with a proven track record at Coles Supermarket, excelling in customer service and complaint resolution. Recognized for fostering strong relationships and training new staff, contributing to a collaborative work environment. skilled at problem-solving and enhancing team performance through effective communication and leadership skills.
Overview
4
4
years of professional experience
Work History
Team Member
Coles Supermarket
03.2025 - Current
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Trained new team members by relaying information on company procedures and safety requirements.
Team Member
Coles Supermarket
02.2022 - 02.2025
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Trained new team members by relaying information on company procedures and safety requirements.
Education
Bachelor of Commerce - Accounting
Australian National University
Canberra, ACT11-2027
High School Diploma -
Trinity Grammar School
Kew, VIC10-2024
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Training and mentoring
- Complaint resolution
- Relationship building
- Leadership qualities
Timeline
Team Member
Coles Supermarket
03.2025 - Current
Team Member
Coles Supermarket
02.2022 - 02.2025
Bachelor of Commerce - Accounting
Australian National University
High School Diploma -
Trinity Grammar School
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