Mason Rae-Green
Melbourne,VIC
Summary
Proactive and empathetic youth worker known for strong crisis intervention techniques and effective youth engagement. Committed to enhancing personal development and well-being in challenging environments through innovative program coordination and teamwork.
Overview
1
1
Certification
2
2
years of post-secondary education
7
7
years of professional experience
Work History
Youth Justice Worker
Department Of Justice And Community Safety
Melbourne , VIC
11.2025 - Current
- Managed confrontational and unpredictable situations through de-escalation, negotiation, and sound judgment to effectively address challenging behaviours.
- Built and maintained pro-social relationships with young people, establishing clear boundaries to foster positive engagement and personal development.
- Completed detailed case documentation, incident reporting, and welfare checks while collaborating with multidisciplinary teams to ensure comprehensive support for young people.
- Working within a highly challenging custodial environment, supervising young people with complex behavioural and support needs while maintaining safety, security, and professional boundaries.
Cinema Attendant
Benalla Rural City Council
Benalla, VIC
12.2023 - 11.2025
- Facilitated seamless ticket purchases and seating arrangements for patrons.
- Ensured cleanliness and organisation of cinema facilities to enhance patron experience.
- Operated digital projection equipment, delivering high-quality film presentations.
Youth Assistant
Strathbogie Shire Council
Euroa, VIC
08.2023 - 06.2025
- Coordinated community youth events for 150 patrons, showcasing youth talents and raising awareness of youth development.
- Facilitated peer-led discussions on topics relevant to participants’ lives to strengthen critical thinking skills, building empathy among group members.
- Mentored individual youths, guiding them in setting and achieving personal goals to enhance their personal development.
- Developed key event planning documentation, including risk assessments and emergency procedures, to ensure safe and inclusive youth events.
Experience Specialist
Billson’s Beverages
Beechworth, VIC
05.2023 - 09.2023
- Provided exceptional customer service, enhancing guest satisfaction in fast-paced hospitality environment.
- Ensured strict compliance with health and safety standards, contributing to a safe guest experience.
- Collaborated with peers to streamline operating procedures, improving overall team efficiency.
Dairy/Freezer Team Member
Coles Supermarkets
Benalla, VIC
08.2022 - 05.2023
- Resupplied stock during peak hours, ensuring safety and quality standards for products.
- Conducted daily food safety checks to uphold compliance and support store operations.
- Resolved customer complaints swiftly, enhancing satisfaction and loyalty.
Deli Clerk
Woolworths Supermarkets
Benalla, VIC
11.2019 - 08.2022
- Prepared fresh deli products to meet safety and quality standards, ensuring customer satisfaction.
- Assisted customers with product selection and inquiries to enhance their shopping experience.
- Maintained cleanliness and organisation of deli counter area to promote a welcoming environment.
Education
Bachelor of Business - Event Management
Torrens University Australia
Melbourne, VIC 09.2024 - 08.2026
Benalla P-12 College
Benalla, VICSkills
- Youth program coordination
- Crisis intervention techniques
- Youth support
- Youth engagement
- Youth support
- Conflict resolution
- Team collaboration
- Creativity and innovation
Certification
- RSA Training (Victoria) - Valid from 29/04/2024
- Certificate II in Hospitality - Completed 16/02/2024
- Youth Mental Health First Aid - Completed 05/06/2024
- Provide First Aid (HLTAID009-011) - Completed 05/07/2024
- Youth Justice Foundational Training - Completed 20/01/2026
Timeline
Youth Justice Worker
Department Of Justice And Community Safety
11.2025 - Current
Bachelor of Business - Event Management
Torrens University Australia
09.2024 - 08.2026
Cinema Attendant
Benalla Rural City Council
12.2023 - 11.2025
Youth Assistant
Strathbogie Shire Council
08.2023 - 06.2025
Experience Specialist
Billson’s Beverages
05.2023 - 09.2023
Dairy/Freezer Team Member
Coles Supermarkets
08.2022 - 05.2023
Deli Clerk
Woolworths Supermarkets
11.2019 - 08.2022
Benalla P-12 College