Mason Staff
Wingham
Summary
Proven in delivering exceptional customer satisfaction and managing high-pressure situations at Kebab Shop, I excel in maintaining reliability and punctuality. Skilled in customer service and adept at fostering a clean, organized environment, my work significantly contributes to operational efficiency and team success, with a keen focus on surpassing company goals.
Overview
3
3
years of professional experience
Work History
Customer Service Cashier
Kebab Shop
01.2023 - 04.2024
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Laborer
Wingham Produce
04.2021 - 04.2022
- Understood and followed verbal and written instructions to complete work correctly.
- Worked alongside team to accomplish work goals according to schedule.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained organized and clean work areas at all times on job sites.
Education
Still Attending School - Year 10
Wingham High School
Wingham, NSWSkills
- Customer Service
- Customer Satisfaction
- Reliability and punctuality
- Patience and composure
Additional Information
Able to operate all farm equipment and maintain. Volunteer with Wingham Rugby League being awarded Junior Club person 2023.
Timeline
Customer Service Cashier
Kebab Shop
01.2023 - 04.2024
Laborer
Wingham Produce
04.2021 - 04.2022
Still Attending School - Year 10
Wingham High School
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