Mason Whitney
Brighton,Tas
Summary
Motivated 17-year-old seeking Teacher Assistant position to support student learning, development, and wellbeing. Brings state-level leadership experience from representing AFL at state level. Delivers strong teamwork, communication, discipline, and time-management skills.
Overview
5
5
Certifications
2
2
years of professional experience
Work History
Customer Service Assistant
Glenorchy War Memorial Pool
Glenorchy, Tas
10.2026 - Current
- Completed daily duties accurately and efficiently.
- Improved customer satisfaction by resolving concerns with knowledgeable, friendly service.
- Identified customer needs quickly and efficiently.
- Provided strong service and attention to customers in person and over phone.
- Supported customer requests and answered questions to improve satisfaction.
- Worked with cross-functional teams to meet goals.
- Engaged customers through effective interpersonal and people skills.
- Processed payments and handled cash register transactions accurately.
- Restocked supplies, utensils, and packaged items for daily food service operations.
- Followed kitchen procedures for handling ingredients and serving equipment.
- Supported staff members with various tasks as needed.
- Took customer orders accurately and efficiently.
- Operated cash registers to process customer payments.
- Cleaned pool areas, restrooms, and common spaces to maintain facility standards.
- Assisted guests with pool rules, directions, and basic service questions.
- Worked with lifeguards and staff to keep aquatic areas orderly.
- Answered questions about hours of operation, fees, rules, and regulations.
- Greeted customers upon arrival and provided customer service support as needed.
- Applied safety regulations at all times while supporting enjoyable guest experience.
- Operated backpack vacuum and other power tools to complete daily cleaning.
Apprentice Plumber
Pickle Plumbing and Gas
Glenorchy, Tas
08.2024 - 03.2025
- Prepared tools, fittings, and materials for plumbing and gas service calls.
- Cleaned work areas and organised service trucks after residential jobs.
- Carried materials to job sites and supported rough-in plumbing tasks.
- Checked leaks and tested connections under supervision during maintenance work.
- Followed safety rules when handling drains, and plumbing equipment.
- Communicated with crew members and customers during plumbing visits.
- Cleaned job sites at shift end to keep work areas safe for others.
- Assembled pipe sections, tubing, and fittings using couplings, clamps, screws, bolts, cement, plastic solvent, and soldering materials.
- Used hand tools such as wrenches and saws during installation work.
- Selected proper tools and equipment needed to complete jobs successfully.
- Tested and identified pipe leaks with air and water pressure gauges under plumber supervision.
- Maintained records for completed repair jobs, including parts used.
- Operated equipment while maintaining focus on safety at all times.
- Replaced worn washers in faucets to prevent leakage issues.
- Used hand saws, pipe cutters, and drills on daily basis.
- Moved and held materials for senior professionals during work tasks.
Education
Hobart City High School
New Town, TAS09-2024
Sport
Guilford Young College
GlenorchyBrighton Primary School
Brighton, TasSkills
- Cash handling
- Customer service
- Hand tool operation
- Organisational skills
- Multitasking
- Attention to detail
- Effective communication
- Time management
- Team collaboration
Certification
WWVP (pending)
Referees
Pickle Plumbing and Gas
Jydon Crawford
Owner/operator
0481 226 539
Ryan Charlesworth.
Plumbing Supervisor.
0476 134 300
Brittany Crawford.
Human resources manager
0408 409 472
Timeline
Customer Service Assistant
Glenorchy War Memorial Pool
10.2026 - Current
Apprentice Plumber
Pickle Plumbing and Gas
08.2024 - 03.2025
Hobart City High School
Sport
Guilford Young College
Brighton Primary School