Masoud Faraji
South Hobart,TAS
Summary
Results-driven sales professional with a strong background in retail and customer service seeking to leverage my exceptional sales skills as a Sales Consultant at Nick Scali Furniture.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Produce Sale Person
HSV Salamanca Fresh
06.2022 - Current
- Surpassing sale targets
- Proven ability to connect with customers and drive sales through effective communication and relationship building
- expertise in understanding customer needs and providing tailored solutions to enhance their shopping experience
- Extensive experience in the produce department, with a focus on educating customers about products and driving sales.
- Ability to address customer concerns and objections, turning them into opportunities for closing sales.
- Experience working in team environments to achieve sales targets and enhance customer satisfaction
- Streamlined inventory management by accurately tracking stock levels and promptly notifying supervisors of any shortages or discrepancies.
- Reduced waste by closely monitoring sell-by dates, rotating stock accordingly, and suggesting alternative uses for near-expiration items to customers.
- Demonstrated adaptability during peak hours by assisting other departments as needed while still maintaining produce section responsibilities.
Handyman
Own business
01.2018 - 01.2022
Assistant Manager + Health and Safety Rep
LAE Supermarkets
10.2017 - 07.2018
- Company Overview: Conducting risk assessment and safety audits to identify potential hazards and recommend controls
- Monitoring and enforcing compliance with HSE regulations and company standards
- Investigating incidents and accidents and recommending correct actions
- Providing safety training and guidance to employees
- Assisting the Store Manager in planning and implementing strategies to attract customers
- Coordinating daily customer service operations such as sale processes, orders and payments
- Evaluate employee performance and identify hiring and training needs
- Supervising and motivating staff to perform their best
- Handling complaints from customers
- Making sure all employees adhere to company's policies and guidelines
- Analyzing customer behavior and adjust product positioning
- Conducting risk assessment and safety audits to identify potential hazards and recommend controls
Produce Manager + Health & Safety Rep
LAE Supermarkets
01.2014 - 01.2017
- Fruit & Vegetable/Produce Manager at LAE Supermarkets East Side & Flynn Drive IGA Stores in Alice Springs, NT from January 2017
- Managing department activities related to stocking, pricing, and rotation of merchandise
- Ordering, receiving, display, and sale of all products in accordance with company quality and merchandising standards
- Developing marketing events and other promotional activities to maximize sales and profits
- Maintaining proper stock levels
- Managing department inventory control to prepare weekly sales reports for management
- Ensuring all invoices and bills are processed accurately and in a timely fashion
Education
Associate course of Science studies - wood & paper
Azad University of Karaj
Karaj, Iran12.2003
Skills
- Excellent Interpersonal skills
- Highly organised
- Culturally sensitive
- Polite and Punctual
- Merchandising Techniques
- Stock Rotation
- Product display
- Positive Attitude
- Strong Work Ethic
Certification
Certificate IV in Workplace Health and Safety
Forklift Licence
Safety Training in Lifting and Working at Height
Safety Training Certificate in Fire Fighting
RSA 2023
Food Safety 2023
Languages
Turkish
Native or Bilingual
Persian
Native or Bilingual
Timeline
Produce Sale Person
HSV Salamanca Fresh
06.2022 - Current
Handyman
Own business
01.2018 - 01.2022
Assistant Manager + Health and Safety Rep
LAE Supermarkets
10.2017 - 07.2018
Produce Manager + Health & Safety Rep
LAE Supermarkets
01.2014 - 01.2017
Associate course of Science studies - wood & paper
Azad University of Karaj
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