Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Massa Dunbar

Yarrabilba,Qld

Summary

Dynamic and dedicated professional with extensive experience as a Home Care Provider at Metro Healthcare Australia, excelling in client engagement and personal care. Proven ability in food handling and preparation, coupled with strong teamwork and communication skills, ensuring a safe and supportive environment for clients. Committed to fostering independence and enhancing quality of life.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Driving Instructor

doordash
10.2021 - Current
  • driving Food

Beauty Salon Owner

Home beauty salon
06.2021 - Current

Home Care Provider

Metro Healthcare Australia
02.2022 - 05.2024
  • - Perform tasks associated with cleaning of the client home with
    particular emphasis on areas where Workplace Health & Safety
    matters often arise toilets, floors etc.
    - Maintain communal areas in clean, neat and safe conditions
    - Assisted residents with mobility, medication and feeding; engaged
    client in their activities like outings, games, sing-along,
    - Monitored and supported client capable of wandering off, self-harm
    or at risk of falling, among many other responsibilities.
    - Encourage clients to develop personal, community and social
    relationships.
    - Help them develop and maintain independence and safety in personal
    care, health care and hygiene such as eating, dressing, toileting and
    Hoisting.
    - Devise and implement interactive programs targeted at achieving
    each patient’s individual needs and goals.
    - Perform tasks related to patients’ personal hygiene and health.
    - Assist patients with cooking, serving meals, housekeeping and
    shopping activities to ensure a healthy environment.
    - Provide CPR when needed.
    - Counsel patients psychologically in order to bring about positive
    attitudes and to ward off depression.
    - Assist with physical and mental exercises.

Process Work

Helen’s European Cuisine
02.2022 - 12.2022
  • Food handling and food hygiene
  • Packing food orders and preparing for shipment/delivery

Kitchen Hands

01.2016 - 12.2018
  • Clean Kitchen -clean all kitchen surfaces, mop and sweep kitchen floors, put away dishes, pots and pans, organize food, clean out freezers, and remove trash.
  • Assist with Food Preparation-freezer to chopping vegetables, washing fruit, defrosting meat, and preparing sauces and marinades
  • Wash Dishes-washing dishes

Customer Service

Gym
01.2015 - 12.2016
  • Customer service – front counter taking customer card
  • Cleaning the gym equipment
  • Stock – unpacking display & organisation of stock

Process Work

Bindaree beef
Inverell, Australia
01.2013 - 12.2014
  • Food handling and food hygiene
  • Packing food
  • preparing food

Waitress

01.2011 - 12.2012
  • Running food to the customer
  • Servicing customer –front counter & taking orders
  • Cleaning table & washing dishes

Front of house

01.2011 - 12.2012
  • Customer service- Front counter service & taking customer order
  • Operate register- Cash handling
  • Process financial transactions-Eftpos machine credit card
  • Barista duties – Coffee art, hot & cold beverages such as smoothies milkshakes
  • Waitress duties- Clearing & setting tables, tending to customers

Skills

  • Accountability – a skill developed in my role a Disability support worker
    Excellent teamwork ability from working with different personalities and diverse cultures in my work experience
  • Excellent Teamwork ability
  • Good communication
  • Work effectively within a team
  • Work well under pressure
  • Accurate cash handling
  • Time management
  • Process refunds/exchanges
  • Follow direction promptly
  • Food handling
  • Food preparation
  • Organisational skills

Certification

  • Certificate III in Individual Support
  • Certificate III Nail Technician
  • Certificate in lash tech
  • Certificate II in Retail Operations, Australian
  • First Aid and Cardiopulmonary Resuscitation competency
  • Queensland Blue Card
  • Manual handling experience
  • Certificate II in Information, Digital Media, and Technology

Timeline

Home Care Provider

Metro Healthcare Australia
02.2022 - 05.2024

Process Work

Helen’s European Cuisine
02.2022 - 12.2022

Driving Instructor

doordash
10.2021 - Current

Beauty Salon Owner

Home beauty salon
06.2021 - Current

Kitchen Hands

01.2016 - 12.2018

Customer Service

Gym
01.2015 - 12.2016

Process Work

Bindaree beef
01.2013 - 12.2014

Waitress

01.2011 - 12.2012

Front of house

01.2011 - 12.2012

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Massa Dunbar