Massimo Lavorato
Bardwell Park,New South Wales
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Restaurant Waiter
Navarra Venues
Sydney, NSW
12.2020 - Current
- Participated in routine inventory checks, minimizing discrepancies in stock levels for smooth operational flow.
- Provided recommendations on menu items and upsold food and drinks to increase sales.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Assisted in training new waitstaff members, contributing to a cohesive team environment.
Delivery Driver
Yousta
Sydney, NSW
12.2022 - 12.2023
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Managed customer inquiries and complaints in polite and professional manner.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
Education
Bachelor - Property Economics
University of Tech Sydney
Sydney, NSW04.2027
Skills
- Transactions and Cash Handling
- Staff Training
- Item promotion
- Inventory Management
- Service prioritization
- Relationship Building
- Conflict and Complaint Resolution
Timeline
Delivery Driver
Yousta
12.2022 - 12.2023
Restaurant Waiter
Navarra Venues
12.2020 - Current
Bachelor - Property Economics
University of Tech Sydney