Summary
Overview
Work History
Education
Skills
Certification
References
Hobbies and Interests
Timeline
Generic

Mate' Glavish

Yanchep,WA

Summary

Dynamic professional with extensive experience in tiling at James Dobbs, excelling in surface preparation and tile installation. Recognized for exceptional customer service and team leadership, ensuring high-quality results and compliance with safety standards. Proven ability to manage inventory and resolve conflicts, contributing to a positive work environment and client satisfaction. Seasoned Restaurant Manager bringing proven success in operational efficiency. Known for improving customer satisfaction and maintaining high standards of service while effectively managing costs. Strengths include strategic planning, team leadership, and innovative problem-solving skills. Notably reduced operating costs in previous role by implementing process improvements and staff training programs.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Tiling

James Dobbs
Perth, WA
12.2024 - Current
  • Measured, cut, and installed a variety of tiles (ceramic, porcelain, stone) with precision across floors, walls, bathrooms, kitchens, and outdoor areas.
  • Prepared surfaces by leveling, cleaning, and waterproofing to ensure long-lasting tile adhesion and finish quality.
  • Applied adhesives, grouts, and sealants using appropriate tools and techniques while maintaining clean and accurate lines.
  • Interpreted layout plans, blueprints, and client specifications to deliver high-quality, on-time results.
  • Conducted demolition and removal of old surfaces, ensuring work areas were clean and safe throughout the project.
  • Collaborated with builders, contractors, and homeowners to align on design preferences and practical requirements.
  • Maintained tools and materials, ensured proper use of PPE, and followed all relevant health and safety regulations on-site.
  • Diagnosed and corrected substrate issues such as uneven flooring or wall irregularities before tile installation.

Assistant Manager

Funlab
Perth, WA
08.2024 - 12.2025
  • Oversaw daily venue operations, ensuring seamless front-of-house and back-of-house coordination during service.
  • Managed staff scheduling, delegated shift duties, and led a team of bartenders, floor staff, and kitchen personnel to maintain consistent service quality.
  • Handled inventory management, including ordering, stocktakes, supplier coordination, and minimizing wastage across food and beverage categories.
  • Ensured full compliance with RSA (Responsible Service of Alcohol) and local food safety protocols, including hygiene, storage, and handling standards.
  • Conducted pre-shift briefings, managed breaks, and responded to high-pressure service situations to maintain a smooth customer experience.
  • Assisted in recruitment, onboarding, and staff training, with a focus on customer service, up-selling, and venue policy enforcement.
  • Maintained POS system accuracy, including till balancing, sales reporting, and troubleshooting issues during service hours.
  • Monitored customer satisfaction, handled feedback and complaints professionally, and ensured a welcoming, safe environment for patrons.
  • Supported promotional and event coordination, working with marketing and bar teams to deliver successful in-house experiences.

Restaurant Manager

Zambrero
Perth, WA
01.2021 - 08.2024
  • Managed daily restaurant operations and ensured smooth service flow.
  • Trained and supervised staff to enhance team performance and productivity.
  • Coordinated inventory management and maintained optimal stock levels.
  • Oversaw scheduling and staff assignments to meet service demands.
  • Implemented health and safety regulations to ensure compliance standards.
  • Handled customer inquiries and resolved issues to maintain satisfaction levels.
  • Resolved customer complaints in a professional manner to maintain positive relationships with guests.
  • Supervised and trained staff in customer service, food handling, and safety protocols.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Ordered supplies from vendors as needed while staying within budget guidelines.

Approved Bar Manager / Bartender / Kitchen-hand / Barista

Sun City Country Club
Yanchep
08.2016 - 10.2020
  • Opening and closing, securing of premises
  • Computer and cash register operation
  • Data Entry, cash/eftpos transactions
  • Insuring a well maintained function at all times
  • Ordering/handling of stock
  • Cleaning beer lines
  • Maintaining a safe work area
  • Attending to customers needs/handling of beverages/food

Farm Hand / Machine Operator

City Of Wanneroo
11.2013 - 10.2016
  • Operating farm equipment(Loaders, Tractors and bobcats)
  • Caring for animals(Health observation, feeding and grooming)
  • Maintaining farm equipment and shelters
  • Operation of variety of tools (Chainsaws, circular saws, welding, Oxyacetylene torches, etc.)

Education

Qualification Community Surf Rescue Certificate -

Mindarie Senior College
11.2012

Yr. 7 - Graduation of Yr. 10 -

Yanchep District High School
11.2010

Qualification Certificate II - Carpentry

Trades North
Clarkson

Qualification Certificate II - Conservation and land management

West Coast Institute
Joondalup

Skills

  • Physically fit and an enthusiastic worker
  • Excellent customer service and communication skills
  • Productive team player and time management
  • Honest ethical morals
  • Reliable and responsible
  • Presentable with a positive outlook
  • Staff supervision & team leadership
  • Shift planning & roster management
  • Inventory control & stock ordering
  • RSA & food safety compliance
  • Customer service & conflict resolution
  • Cash handling & POS systems
  • Surface prep & tile installation
  • Grouting, sealing & waterproofing
  • Blueprint reading & layout planning

Certification

  • (RSA) Responsible Service Of Alcohol
  • Unrestricted Approved Managers Card
  • First Aid Certificate Acquired
  • Covid-19 Hygiene Course
  • WA Police Clearance
  • WA CA Class Driver’s License
  • Food Handler Training Program

References

Supplied on request

Hobbies and Interests

Passionate about health & fitness, Surfing, AFL, NBA, Family, Games/technology

Timeline

Tiling

James Dobbs
12.2024 - Current

Assistant Manager

Funlab
08.2024 - 12.2025

Restaurant Manager

Zambrero
01.2021 - 08.2024

Approved Bar Manager / Bartender / Kitchen-hand / Barista

Sun City Country Club
08.2016 - 10.2020

Farm Hand / Machine Operator

City Of Wanneroo
11.2013 - 10.2016

Qualification Community Surf Rescue Certificate -

Mindarie Senior College

Yr. 7 - Graduation of Yr. 10 -

Yanchep District High School

Qualification Certificate II - Carpentry

Trades North

Qualification Certificate II - Conservation and land management

West Coast Institute

Similar Profiles

CREATE PROFILE
Mate' Glavish