Mathew Andrews
Sydney,NSW
Summary
Dynamic Recruitment Specialist at Proactive Personnel Ltd, adept at candidate sourcing and database management. Successfully developed a robust talent pipeline while enhancing candidate experiences through effective communication. Proven ability to negotiate offers and coordinate interviews, ensuring a seamless recruitment process that aligns with organizational goals. Enthusiastic Telemarketer highly successful at handling inbound and outbound sales calls using scripted communications. Learns systems and program details inside and out to provide best possible service and develop most effective strategies for success.
Overview
7
7
years of professional experience
Work History
Recruitment Specialist
Proactive Personnel Ltd
Manchester , England Uk
01.2024 - 12.2024
- Identified potential candidates using job postings, online databases, and referrals.
- Created and maintained a comprehensive candidate information database.
- Participated in staff meetings and workshops to enhance recruitment processes.
- Maintained a talent pipeline of potential candidates for future job openings.
- Provided regular updates and feedback to candidates throughout the recruitment process to ensure a positive candidate experience.
Lead Telemarketer
Red Crow Media
Manchester, England Uk
06.2018 - 12.2023
- Evaluated employee performance regularly through one-on-one meetings as well as role plays to improve their ability to meet individual goals.
- Cultivated strong relationships between customers and the organization by responding quickly to questions or concerns raised during conversations.
- Analyzed weekly sales reports to identify trends, successes, opportunities for improvement, and areas needing additional resources or support.
- Maintained contact with existing clients via phone calls or emails to build relationships while also acquiring new leads through cold calling efforts.
- Established quality assurance standards for the team to ensure accuracy in data entry and customer service.
- Assisted with forecasting call volumes based on past results as well as upcoming events or promotions.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Monitored all incoming calls from customers to ensure they were handled efficiently by providing relevant information or resolving issues in a timely manner.
Education
High School Diploma -
Clitheroe Royal Grammar School
Clitheroe Lancashire04-2007
Skills
- Candidate sourcing
- Database management
- Recruitment strategies
- Talent pipeline development
- Interview coordination
- Customer relationship management
- Offer negotiation
- Multitasking
- Lead generation
- Candidate engagement
- Communication skills
- Team leadership
- Goal oriented
- Call control
- Strong persuasion
- Script adherence
- Outbound and inbound calls
- Professional speaking
- Reliable and punctual
Affiliations
- A culture enriched fit and healthy individual , high-class chef ( food enthusiast ) , currently learning Spanish , travel enthusiast
Accomplishments
- Regulary exceeding targets and incentives , top salesman in office on countless occasions , ex semi pro kickboxer
Languages
Spanish
Limited
References
References available upon request.
Timeline
Recruitment Specialist
Proactive Personnel Ltd
01.2024 - 12.2024
Lead Telemarketer
Red Crow Media
06.2018 - 12.2023
High School Diploma -
Clitheroe Royal Grammar School