Mason Ryan-Wingad
Sanctuary Point,NSW
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
13
13
years of professional experience
Work History
Trade Team Leader
Repco Auto Parts
01.2019 - Current
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Built strong relationships with customers through positive attitude and attentive response.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
Bartender
Cooee Hotel
12.2022 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Assistant Manager
Autobarn Goulburn
06.2018 - 07.2019
- Utilize POS Systems
- Provide above average Customer Service
- Prepared stock for sale
- Consistently hit KPI targets
- Assisted with Installations as needed
- Delegation of jobs
- Uphold store presentation.
Production Team leader
Flexiforce Hr Solutions
03.2014 - 06.2018
- Maintain project quality with a hands-on management style
- Set project timelines and keep teams on task to complete jobs in a timely manner
- Maximize category turnover through proactive management strategies
- Trained, coached and mentored team to ensure smooth adoption of new programs
- Partnered successfully with multiple production sections to maximize efficient manufacturing
- Exceeded company objectives while maintaining high quality work
- Conduct risk assessments and ensure job is completed safely.
Mechanical Fitter
Innovative Mechanical Services
01.2011 - 01.2013
- Carefully review project blueprints before commencing work and addressing concerns with supervisors
- Safely operated machinery
- Employed wide range of hand and power tools
- Prepared and cleaned construction sites
- Install duct work on an industrial level.
Education
No Degree -
Goulburn High School
Goulburn, NSWSkills
- Strong multitasking
- Customer Service
- Customer service expertise
- Organizational ability
- Responsible Alcohol Service
- Handling Difficult Customers
- Service-oriented mindset
- Highly reliable
Timeline
Bartender
Cooee Hotel
12.2022 - Current
Trade Team Leader
Repco Auto Parts
01.2019 - Current
Assistant Manager
Autobarn Goulburn
06.2018 - 07.2019
Production Team leader
Flexiforce Hr Solutions
03.2014 - 06.2018
Mechanical Fitter
Innovative Mechanical Services
01.2011 - 01.2013
No Degree -
Goulburn High School
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