Mathew Symons
Adare,QLD
Summary
Dynamic professional with a proven track record at Jayandell Pty Ltd, excelling in project management and construction. Recognized for problem-solving abilities and attention to detail, successfully delivering projects on time while ensuring safety and quality. Physically fit with all relevant on site safety tickets.
Construction professional prepared for demanding roles in industry. Proven track record of successfully completing projects on time and within safety guidelines. Reliable team player, adaptable to changing needs, and committed to collaboration and results. Expertise in equipment operation and blueprint reading.
Experienced with on-site construction operations and equipment handling. Utilizes problem-solving skills to address on-site challenges effectively. Track record of collaborating with team members to ensure project success and safety compliance.
Overview
12
12
years of professional experience
Work History
Construction Labourer
Oaklink Carpentry
Adare, QLD
11.2023 - 11.2024
- Followed safety protocols to maintain a hazard-free work environment and ensure compliance.
- Collaborated with team members to execute project plans effectively and meet deadlines.
- Conducted routine inspections of construction materials for quality assurance and adherence to specifications.
- Maintained clean and organized job sites to enhance productivity and safety standards.
- Supported skilled tradespeople by preparing materials and tools needed for various tasks.
- Participated in training sessions to develop skills in carpentry techniques and safety procedures.
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Gathered and disposed of worksite debris to remove safety hazards.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
- Operated power equipment to move materials and promote job efficiency.
- Operated heavy machinery efficiently, ensuring timely progress on construction projects while minimizing risk of accidents or damage.
Account Support Manager
NHS Timber and Plasterboard
Newcastle, NSW
04.2013 - 08.2020
- Coordinated account support processes to enhance customer satisfaction and streamline operations.
- Assisted clients with inquiries, providing timely resolutions and maintaining strong relationships.
- Managed documentation for account-related activities, ensuring accuracy and compliance with company standards.
- Collaborated with cross-functional teams to address client needs and enhance service delivery.
- Trained new team members on account management procedures and company tools for effective integration.
- Analyzed client feedback to identify areas for improvement in service offerings and support strategies.
- Increased overall customer retention rates through proactive outreach initiatives aimed at strengthening existing partnerships.
- Trained new employees on company policies, procedures, and best practices in account support, ensuring consistent service delivery across all team members.
- Served as a primary point of contact for clients, ensuring timely and accurate communication on all account-related matters.
- Managed a portfolio of high-profile accounts, maintaining strong communication lines to ensure timely resolution of any concerns or disputes.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Project Manager
Jayandell Pty Ltd
Brisbane, QLD
01.2019 - 01.2020
- Coordinated project schedules and timelines to ensure timely delivery of milestones.
- Supported risk management efforts by identifying potential project challenges.
- Monitored project progress and reported status updates to key stakeholders.
- Developed documentation for project processes, enhancing team communication.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Met project deadlines without sacrificing build quality or workplace safety.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Identified plans and resources required to meet project goals and objectives.
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
Education
High School Diploma -
Macgregor State High
Macgregor Skills
- Problem-solving
- Heavy lifting
- Construction
- Attention to detail
- Punctuality
Referees
Alan 0418779313-Oaklink Carpentry
Jeffery 0413878817-Jayandell Pty Ltd
Matthew Graham 0423930378-NHS Plasterboard and Timber
Timeline
Construction Labourer
Oaklink Carpentry
11.2023 - 11.2024
Project Manager
Jayandell Pty Ltd
01.2019 - 01.2020
Account Support Manager
NHS Timber and Plasterboard
04.2013 - 08.2020
High School Diploma -
Macgregor State High