Matilda Beikoff-Smart
Saint Lucia,QLD
Summary
Passionate and quick learner with a strong commitment to delivering excellence in customer service and administrative support. Possesses honed competencies in data entry , database management , and scheduling . Demonstrates professionalism and industriousness , bringing exceptional administrative experience to the table. Skilled in organizing and managing simultaneous tasks to support customers and achieve business objectives. Highly organized with a deep understanding of administrative support.
Overview
4
4
years of professional experience
Work History
Casual employment
Bunnings
09.2021 - Current
- Assisted customers with returns, refunds and resolving transaction issues.
- Used in-store system to locate inventory and place special orders for customers.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
- Organized, maintained and updated information in computer databases.
- Resolved customer problems and complaints.
After-school Tutor
Alchemy Tuition
03.2023 - 01.2024
- Planned lessons for allotted time to strengthen weak subjects and build skills.
- Maintained tutoring records to adjust instruction and update parents on student progress.
- Supported 3students with helpful study habits and exam strategies.
- Provided homework assistance using specific curriculum and materials.
Volunteer
Surf Life Saving Queensland
01.2021 - Current
- Patrol regularly as a qualified life saver (Bronze Medallion) at Currumbin beach, Gold Coast (Currumbin Vikings SLSC)
- Responsible for the safety of myself and others
- Regularly interact with members of the public and issue directions to keep them safe and prevent incidents
- Responsible for communicating via radio with SurfCom and completing two-hourly beach reports
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Responded to emergency situations in a timely, efficient manner.
- Performed regular maintenance of life-saving equipment to keep in good working order.
Media Presenter
- Practiced in regularly presenting and hosting at events (business, school and community events), including at Parliament House
- Presented on several TV programs
- Busking and performance (ukulele, keyboards and sing)
- Management of performance schedule and opportunities.
Beach patrol
Volunteer Life Saver
- I am a qualified life saver (Bronze Medallion) and patrol regularly at Currumbin beach Gold Coast (Currumbin Vikings SLSC)
- I was also a patrolling member at Pacific Beach, Gold Coast (Pacific SLSC)
- In this role I am responsible for the safety of myself and others, and I interact with members of the public and issue directions to keep them safe and prevent incidents
- I am responsible for communicating by radio with SurfCom as well as completing two-hourly beach reports
- I am also qualified as a crew member aboard Inflatable Rescue Boats.
Casual employment
Boatshed Café
- I serve customers, fulfill food and beverage orders and prep, and operate the cash register.
Education
Bachelors of Arts/Law (Hons) - Law
University of Queensland
Brisbane, QLD06.2027
Chinese as a Foreign Language – Level One Certificate -
Republic of China (Taiwan) Ministry of Education
First Aid -
Australian Life Saving Academy Queensland
Certificate II in Public Safety (Aquatic Rescue) (PUA21012) - Bronze Medallion
Australian Life Saving Academy Queensland
Advanced Resuscitation Training -
Australian Life Saving Academy Queensland
Skills
- Effective communicator and presenter
- Experience in making speeches and presentations at events
- Strong people skills
- Experience in engaging with people of all ages and backgrounds
- Experience in working effectively in a team
- Understanding of the importance of following procedures
- Passionate about academic studies, and community safety
Personal Information
- Age: 20
- Date of Birth: 07/20/04
- Mobile: 0419740794
- email: mbeikoffsmart@gmail.com
- Location: St Lucia 4067
Awards
2018/19 SLSQ JUNIOR LIFESAVER OF THE YEAR, Awarded state title that recognises competition, training, extracurricular, leadership, and lifesaving achievements.
Timeline
After-school Tutor
Alchemy Tuition
03.2023 - 01.2024
Casual employment
Bunnings
09.2021 - Current
Volunteer
Surf Life Saving Queensland
01.2021 - Current
Media Presenter
Beach patrol
Volunteer Life Saver
Casual employment
Boatshed Café
Bachelors of Arts/Law (Hons) - Law
University of Queensland
Chinese as a Foreign Language – Level One Certificate -
Republic of China (Taiwan) Ministry of Education
First Aid -
Australian Life Saving Academy Queensland
Certificate II in Public Safety (Aquatic Rescue) (PUA21012) - Bronze Medallion
Australian Life Saving Academy Queensland
Advanced Resuscitation Training -
Australian Life Saving Academy Queensland
Similar Profiles
Charli SivewrightCharli Sivewright
Retail Worker at BunningsRetail Worker at Bunnings
Oliver MatthewsOliver Matthews
Warehouse Worker and Sales Associate at BunningsWarehouse Worker and Sales Associate at Bunnings
Bailey McCartinBailey McCartin
Work Experience at BunningsWork Experience at Bunnings
Violet CampbellViolet Campbell
Retail Worker at BunningsRetail Worker at Bunnings
Maël StirrupMaël Stirrup
Team Leader Conferencing and Events at Accor HotelsTeam Leader Conferencing and Events at Accor Hotels