Matilda Billing
Port Norlunga South,SA
Summary
Proven Customer Service Cashier at Becks bakehouse, adept in cash handling and customer satisfaction, consistently exceeded service goals by fostering a welcoming environment. Demonstrated reliability and exceptional patience in high-pressure situations, skillfully escalating concerns when necessary. Achieved a notable increase in customer commendations through expert product knowledge and unwavering customer focus.
Throughout high school I received many awards for outstanding attendance, resilience and respect.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Cashier
Becks Bakehouse
07.2022 - 10.2024
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Met customer service goals and exceeded customer expectations.
Education
Seaford Secondary Collage
Seaford, SASkills
- Customer Service
- Customer Satisfaction
- Reliability and punctuality
- Patience and composure
- Cash Handling
- Product Knowledge
- Customer Focus
- Merchandise Restocking
Certification
Completed a certificate III in retail
Timeline
Customer Service Cashier
Becks Bakehouse
07.2022 - 10.2024
Seaford Secondary Collage
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