Matilda Miller
Adelaide,SA
Summary
I am a self-motivated, well-organised person with strengths and skills in the areas of customer service, retail, hospitality and reception.
Throughout my education and career, I have also developed leadership skills and provided mentorship to peers.
I am seeking to further my abilities into the health profession with ambition and drive to become a Paramedic.
Overview
8
8
years of professional experience
Work History
Cleaner
Australian Green Clean
09.2023 - 09.2023
- Swept and mopped floors, vacuumed carpets, and dusted surfaces
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors
- Emptied wastebaskets and replaced liners
- Maintained cleaning equipment and materials in a safe and sanitary working condition
- Transported trash bags to designated disposal areas
- Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces
- Swept sidewalks and driveways of debris
- Mixed chemicals for use in cleaning processes according to safety instructions provided by manufacturer labels
- Checked stock levels of all cleaning products regularly to ensure adequate supply is available
- Sanitized frequented areas and equipment using approved supplies
- Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks and tidying storage shelves
- Collected trash from floors within hallways, bathrooms and work areas.
Minister Tarzia’s Ministerial Office
Department of Correctional Services
08.2021 - 11.2021
- Provision of front-line customer service including telephone and reception enquiries
- Pick up and registered daily incoming correspondence and deliver sorted mail to assigned addresses
- Developed and utilize effective filing and maintain office supplies by reporting to manager for placing orders and evaluating new products
- Manage front office reception area by cleaning and organizing desk and visitor waiting area
- Greet and welcome guests in person, and on phone; answer and direct inquiries to designated department
- Including greeting clients with appropriate language and body language.
Waitress - Bartender
Crazy Horse Revue
03.2021 - 04.2021
- Greeting customers
- Taking drink orders from customers and waitstaff
- Pouring and serving liquor, wine, beer, and other beverages
- Mixing drinks according to recipes
- Checking the identification of customers to ensure that they are of legal drinking age
- Cleaning bars, tables, and work areas
- Collecting payments from customers and returning change
- Monitoring the level of intoxication of customers
- Stocking and maintaining liquor and bar supplies.
Medical Receptionist
Yadu Health Aboriginal Corporation
01.2019 - 03.2021
- Provision of front-line customer service including telephone and reception enquiries
- Pick up and registered daily incoming correspondence and deliver sorted mail to assigned addresses
- Developed and utilize effective filing and maintain office supplies by reporting to manager for placing orders and evaluating new products
- Manage front office reception area by cleaning and organizing desk and visitor waiting area
- Greet and welcome guests in person, and on phone; answer and direct inquiries to designated department
- Including greeting clients with appropriate language and body language
- Maintain executive managers by planning and scheduling travel and conferences.
Front End Retail Assistant
Ceduna Foodland
10.2018 - 09.2019
- Provision of front-line customer service including handling food products
- Handling cold meat and prepping meat for sale
- Assisting and participating in daily cleaning routine through the serving registers such as vacuuming entrance floor, regular cleaning of equipment and floors, work benches and register conveyor belts
- Assisting customers with purchase orders and cashiering
- The handling of money-both customer's and business', handling money orders for products
- Restocking of shelves and maintenance of outdoor area (bins, sweeping).
Receptionist
Far West Coast Aboriginal Corporation
02.2018 - 10.2018
- Pick up and registered daily incoming correspondence and deliver sorted mail to assigned addresses
- Developed and utilize effective filing and maintain office supplies by reporting to manager for placing orders and evaluating new products
- Manage front office reception area by cleaning and organizing desk and visitor waiting area
- Greet and welcome guests in person, and on phone; answer and direct inquiries to designated department
- Including greeting clients with appropriate language and body language
- Maintain executive managers by planning and scheduling travel and conferences.
Waitress
Ceduna Coffee Lounge
01.2016 - 12.2017
- Provision of front-line customer service including telephone and counter enquiries
- The handling of money-both customer's and businesses
- Restocking of shelves and maintenance of outdoor area (bins, sweeping)
- Barista services such as making various coffees and hot beverages and maintaining the hygiene standards required for the machinery
- Basic cooking services such as using the deep fryer (wedges, chips, chiko rolls) and sandwiches/rolls
- Making cold beverages such as milkshakes and thick shakes.
Front Worker Ceduna Mogas Truckshop
Ceduna
01.2017 - 12.2018
- Provision of front-line customer service including telephone and counter enquiries
- The handling of money-both customer's and business', including orders for petrol
- Restocking of shelves and maintenance of outdoor area (bins, sweeping)
- Barista services such as making various coffees and hot beverages and maintaining the hygiene standards required for the machinery
- Making cold beverages such as milkshakes and thick shakes.
Deli Worker
Gourmet Meat, Ceduna Foodland
04.2017 - 11.2017
- Provision of front-line customer service including handling food products
- Provision of front-line customer service
- Handling cold meat and prepping meat for sale
- Restocking cool room for meat produce
- Assisting and participating in daily cleaning routine through the deli such as cleaning windows, cleaning bain-maries, maintaining oven, regular cleaning of equipment and floors and work benches
- Basic cooking services such as using oven to cook chickens, roasts and other meat products as well as other cooking equipment to prepare other warm food products such as (chiko rolls, hot dogs, croissants, toasties and spring rolls etc.)
Education
Year 12 -
Ceduna Area School
2018
Year 11 -
Immanuel College
Adelaide, SA2018
Year 12
Lefevre High School
Adelaide, SA2018
Skills
- Customer service
- Retail
- Hospitality
- Reception
- Leadership
- Mentorship
- Aboriginal Engagement
- Cultural Awareness
- Well-mannered
- Social perceptiveness
- Building and maintaining relationships with internal and external stakeholders
References
- Andrew Mcillwraith, 0428 017 514, andrewisamazing@icloud.com
- Terena Evans, 0418 813 505, tevans@crossways.sa.edu.au
Timeline
Cleaner
Australian Green Clean
09.2023 - 09.2023
Minister Tarzia’s Ministerial Office
Department of Correctional Services
08.2021 - 11.2021
Waitress - Bartender
Crazy Horse Revue
03.2021 - 04.2021
Medical Receptionist
Yadu Health Aboriginal Corporation
01.2019 - 03.2021
Front End Retail Assistant
Ceduna Foodland
10.2018 - 09.2019
Receptionist
Far West Coast Aboriginal Corporation
02.2018 - 10.2018
Deli Worker
Gourmet Meat, Ceduna Foodland
04.2017 - 11.2017
Front Worker Ceduna Mogas Truckshop
Ceduna
01.2017 - 12.2018
Waitress
Ceduna Coffee Lounge
01.2016 - 12.2017
Year 12 -
Ceduna Area School
Year 11 -
Immanuel College
Year 12
Lefevre High School
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