Matilda Skillin
Student
Aranda,Australian Capital Territory
Summary
Organized and dependable student, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure a hospitality worker position.
Overview
2
2
years of professional experience
Work History
Retail Worker
Cook Grocer
06.2022 - Current
- Helped customers complete purchases, locate items, and join reward programs.
- Provided excellent product knowledge to customers through continuous learning about new items and promotions within the store.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Handled cash transactions accurately and efficiently.
- Managed returns and exchanges process smoothly, maintaining high levels of customer satisfaction even during difficult situations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Experience with aggressive and difficult customers in current place of employment
Education
University of Canberra Senior Secondary College
Belconnen, ACT 04.2001 -
Canberra High School
Macquarie, ACT12.2023
Skills
Takes initiative
Honest and Dependable
Reliability
Customer Service
Friendly and Helpful
Teamwork and Collaboration
Payment processing
Cash Register Operation
Cash Handling Accuracy
Reliability and punctuality
Order Processing
Patience and Empathy
Takes initiative
RSA
Responsible Services of Alcohol(RSA) was completed on the 23/3/2023 and expires on the 23/03/2026. This allows me to serve alcohol which I already have experience in, meaning that I am able to work in many different fields which would expand my knowledge and experience.
Netball coach
Netball coach at Macquarie primary school for two years between 2021 and 2022
Work Experience
Completed a week of work experience at Coffs Coast Wildlife sanctuary, working with animals showing adaptability to change in work diversity.
Timeline
Retail Worker
Cook Grocer
06.2022 - Current
University of Canberra Senior Secondary College
04.2001 -
Canberra High School
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