MATISSE MORTIMER
Perth,WA
Summary
I am a communicative third year university student, recognized for providing first-rate support to my role. I am meticulous and demonstrate success in administrative process improvements to better serve business and customer needs. Equipped with in-depth software knowledge and skill to quickly pick up tools and tricks. I also bring a polished speaking voice and professional demeanor. Being a focused receptionist with hands-on experience like answering phone calls, scheduling appointments, directing guests and managing team, I am committed to provide outstanding support to staff and guests.
Overview
6
6
years of professional experience
Work History
Receptionist
Bardfield Engineering
05.2024 - 11.2024
- Administrative Support: Filing, data entry, office supply management, and mail sorting.
- Software Proficiency: Experience with the Microsoft Office Suite and MYOB.
- Billing and invoicing: handling payment transactions, invoicing, and customer accounts.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
Customer Service + Visual Merchandiser
Rebel
12.2022 - 06.2024
- Exhibited high energy and professionalism when dealing with customers, through extensive product knowledge.
- Created interior displays to promote products in alignment with corporate sales objectives.
- Established and maintained proper high-traffic displays, resulting in increased sales.
- Enhanced store and display appearance utilizing seasonal promotions and trends to drive strategy.
Customer Service + Supervisor
Kmart
01.2019 - 12.2022
- Handling customer interaction through assistance in stock requests, resolving complaints, answering phone calls, processing payments, returns, and exchanges.
- Trained staff on new systems to maximize benefits of technology and achieve excellent customer satisfaction levels.
- Provided support to the management team during my role as shift supervisor.
Education
BACHELOR OF COMMERCE - Project Management And Marketing
Curtin University
Perth11-2025
SECONDARY SCHOOL -
John Septimus Roe Anglican Community school
01.2022
Skills
- Time management
- Multi-tasking
- Attention to detail
- Computer Literacy
- Strong Communication
- Office management
- Meticulous and organized
Timeline
Receptionist
Bardfield Engineering
05.2024 - 11.2024
Customer Service + Visual Merchandiser
Rebel
12.2022 - 06.2024
Customer Service + Supervisor
Kmart
01.2019 - 12.2022
BACHELOR OF COMMERCE - Project Management And Marketing
Curtin University
SECONDARY SCHOOL -
John Septimus Roe Anglican Community school
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