Matt Hogan
Wallsend,NSW
Summary
Knowledgeable Remedial Massage and Dry-Needling Therapist with 5+ years of experience of offering professional massage treatments to relieve muscle discomfort and aid relaxation. I've practiced in wide-ranging massage techniques and methods, including triggerpoint therapy and dry needling. I've worked in administration within a Physiotherapist clinic and hotel and have exceptional customer service skills and the ability to build rapport freely.
Overview
4
4
years of professional experience
Work History
Facilities Assistant
ATWEA College
10.2019 - 10.2023
- Liaise with contractors regarding facility maintenance and reporting of issues
- Assist in sourcing and engaging with contractors in line with Atwea's contractor management framework and tender process
- Maintain the key register facilities for the organisation
- Contribute to the development of acquisition of new assets and capital infrastructure projects for the organisation.Assist in the completion of minor repairs and maintenance projects.
- Assist in scheduled and required maintenance of all Atwea assets (including vehicles and IT equipment)
- Assist in development of yearly asset management plan
- Maintain Atwea Colleges asset management systems
- Assist in annual asset audit
Hotel Houseman/Maintenance
The Quest Apartments
- Ensuring hotel rooms and common area's are maintained to their 4 star rating
- Work in close cooperation with other housekeeping and maintenance staff to ensure any housekeeping or maintenance issues are repaired accordingly
- Managing, monitoring and communicating with trades people on a day to day basis
- Ensuring all linen is sent away for cleaning as well as stocking shelves with fresh linen needed for the current day
- Stock refill of condiments, linen and equipment needed for housekeeping services
- Stock ordering
- Rubbish collection.
Front of House (office receptionist)
The Quest Apartments
- Receiving phone calls for reservations and/or other Quest related inquiries
- Checking and completing reservations and bookings for hotel guests
- Management of confidential information, facilitating payments and processing of receipts, etc
- Communication with the public at large, including having to facilitate 'difficult' conversations in a tactful and respectful manner
- Management of function space and hotel facilities
- Working closely with franchise managers, marketing teams, housekeeping and maintenance staff as well as my fellow front of house team members
- Collation and reporting of Hotel KPIs and statistics to franchise managers
- Archive filing.
Quantity Surveyor
BMT
- BMT is a Quantity Surveying company who specialise in tax depreciation with a personalised approach to every tax depreciation schedule prepared for investment, commercial and rental properties
- Throughout my time with BMT I have gained experience in the following areas: BMT Tax Depreciation
Massage Therapist/Myotherapist
Broadmeadow Physiotherapy
- Likewise to my time with Triggerpoint Massage Clinic I was employed in the role of Massage Therapist in the Physiotherapy clinic
- I would also assist in working on reception during times of staff leave/absences
- During my time at Broadmeadow Physiotherapy, I found the most fulfilling aspect of my job to be healing people with muscular conditions whether it be long or short term injuries, and seeing the improvement in their quality of life
Massage Therapist/Myotherapist
Triggerpoint Massage Clinic
- Triggerpoint is a popular remedial massage clinic located in Hamilton South
- Throughout my time at Triggerpoint I gained experience in a number of remedial massage techniques, including: Remedial Massage, Sports Massage, Myotherapy (Dry Needling)
- At times I was also required to work in conjunction with other health professionals, including Chiropractors and Podiatrists, which has allowed me to gain knowledge and experience in their fields of expertise.
Education
Certificate in Myofascial Dry Needling -
Allied Soft Tissue
Newcastle, NSW08.2011
Diploma in Remedial Massage -
Newcastle TAFE
12.2009
Certificate IV Swedish Massage -
Newcastle TAFE
12.2008
High School Diploma -
High School of The Performing Arts
Newcastle, NSW12.2005
Skills
- I am qualified and experience in relaxation, remedial, sports and triggerpoint massage, as well as dry needling
- Experience in clinic administration and scheduling
- I have strong interpersonal skills with the confidence to build strong rapport with clients, as well as engage and motivate fellow team members
- I have the ability and experience in management and training of other staff members
- I have the ability to manage a work plan to ensure efficient and effective outcomes
- I am a person who seeks responsibility and accountability
- I have a confident IT understanding and quick to adapt to new programs, systems and procedures
Timeline
Facilities Assistant
ATWEA College
10.2019 - 10.2023
Hotel Houseman/Maintenance
The Quest Apartments
Front of House (office receptionist)
The Quest Apartments
Quantity Surveyor
BMT
Massage Therapist/Myotherapist
Broadmeadow Physiotherapy
Massage Therapist/Myotherapist
Triggerpoint Massage Clinic
Certificate in Myofascial Dry Needling -
Allied Soft Tissue
Diploma in Remedial Massage -
Newcastle TAFE
Certificate IV Swedish Massage -
Newcastle TAFE
High School Diploma -
High School of The Performing Arts