Matt NICHOLLS-hUNT

• Led and managed 34 sites nationwide, achieving 8% revenue growth on LFL comp period.
• Led, coached, and developed a team of 5 State/Regional managers, fostering a high-performance culture.
• Developed and implemented strategic sales plans, elevated team culture and efficiently managed P&L requirements for all sites.
• Improved customer experience through staff training and service excellence programs.
• Managed P&L responsibilities, reducing resource costs by 18%, while improving profitability.
• Implemented Inventory management & Operational improvements.
• Monitored competitor activity and adjusted strategies to maintain competitive edge.
• Analyzed sales data to identify trends and adjust strategies accordingly.

Operations:

• Directed day-to-day operations across Recruitment & Onboarding, Maintenance, Procurement & Store Op's by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
• Developed initiatives for process improvement and reviewed and assessed ongoing operations.
• Identified areas of deficiency and performed root-cause analysis to solve problems
• Measured and reviewed performance via KPIs and metrics.
• Oversaw financial management and budget management for all back-end activities.
• Developed budgets for each department and monitored spend accordingly.
• Analyzed financial performance of functions to identidy areas for improvement in effciency and cost svaings.

Store Development:

• Post tender managed and maintained fit out process, expenses and timelines for all projects.
• Proposed, reviewed and approved modifications to project plans where required based on build.
• Communicated with key stakeholders to determine project requirements and objectives.
• Developed and updated project plans to document objectives, schedules and costings.
• Produced thorough, accurate and timely reports of project activities.
• Calendar Year 2022 managed and delivered 30 new store or refit projects between the Glue Store & Nude Lucy businesses.

• Lead and managed 6 locations within the Glue business. With a focus of ensuring site profitability and overall KPI performance.
• Mentored and guided managers on proper processes and how to drive their own individual business.
• Used analytical tools to apply throughout actions in further driving commercial performance.
• Handled HR concerns and established plans to handle issues consistently and efficiently.

• Managed multiple locations for Glue Store.
• Hired, developed and trained employees for various positions throughout the store's.
• Established store tactics and strategies to achieve operational performance and sales goals.
• Monitored employee performance and identified performance gaps for corrective action.