Matt Pacuribot
Melbourne
Summary
Driven and hungry to re-establish myself in the corporate and tech world following two years of self-development overseas. I bring strong account management experience, enhanced by entrepreneurial skills and people-first communication gained while working abroad.
Overview
8
8
years of professional experience
Work History
Barber
OGX Barbershop
12.2023 - 09.2025
- Developed resilience and adaptability while learning a new skillset and building a career abroad in a competitive market.
- Built and retained a loyal client base through consistent service excellence, trust-building, and repeat business.
- Adapted quickly to diverse personalities and client needs, enhancing problem-solving and cultural awareness in day-to-day interactions.
- Managed operations independently, including scheduling, client acquisition and marketing.
Account Manager
SolarWinds
04.2022 - 07.2023
- Negotiated pricing and created sales plans/journeys with key account stakeholders, giving clients clarity on profitability index. Resulting in an increase in win-rates and reduction in buying time.
- Identified a lack of care for our SME market. Championed the development of relationship building for our SME's in the APAC region, by providing personalised touch-point meetings, both in-person and virtual. Resulting in reduction of customer churn in our SME segment, and sharpened collaboration with the Customer Success department.
- Collaborated with 3rd party partners and steered relationships between SolarWinds, partners and my clients. Resulted in positive customer engagements, and revenue for both SolarWinds and our partners.
Management APAC - Account Development
Sisense
01.2022 - 04.2022
- Managed up to 6 Account Development representatives (ADR) for the Asia-Pacific region.
- Coaching, mentoring, designing individual strategies and setting goals for each individual rep, resulting in improved engagement, retention of quality team members and individual KPI's being achieved for region.
- Negotiated with other senior managers of the business to streamline processes between my team and other teams. Ensured ease of collaboration and efficiency in sales-processes, and had a direct impact on my reps reaching their individual KPI's.
Senior Account Development Representative
Sisense
04.2020 - 01.2022
- Created my own best practices for cold outreach, resulting in 24% positive interactions with prospects in cold out-reach.
- Conducted intensive virtual screening calls resulting in improved leads being passed onto Account Executives, resulting in higher qualified leads and KPI's being reached.
- Primary ADR penetrating Singapore and overall ASEAN region, with major success in cold outreach. Creating healthy pipeline resulting in sizeable $50k-$200k+ USD closed won opportunities.
- Undergone and lead qualification calls with external senior leadership team members (including c-suites), drilling down uncovering company pain and IMPACT. This lead to both Account Executives and potential clients with set expectations and clarity entering sales meetings.
Sales and Retention Specialist
Liberty Financial
06.2017 - 03.2020
- Operated in as an in-house broker for the business.
- End-to-end account management of loan applications from qualification to settlement. Doing so in a timely manner to boost CSAT and NPS scores.
- Negotiated the pricing of our products between business partners and direct clients.
- Championed the on-boarding experience and helped monitoring of new team members.
Education
Master's of Business - Marketing
Monash University
Melbourne, VIC06.2017
Bachelor of Science - Zoology
Monash University
Melbourne, VIC11.2014
Skills
- Client Retention and Relations
- Communication and Presentation
- Team collaboration
- Problem-Solving and Efficiency
- Leadership
- Time Management
Languages
English
Courses
- Smart Serve, Smart Serve Ontario
- September 2023 — September 2028
Timeline
Barber
OGX Barbershop
12.2023 - 09.2025
Account Manager
SolarWinds
04.2022 - 07.2023
Management APAC - Account Development
Sisense
01.2022 - 04.2022
Senior Account Development Representative
Sisense
04.2020 - 01.2022
Sales and Retention Specialist
Liberty Financial
06.2017 - 03.2020
Master's of Business - Marketing
Monash University
Bachelor of Science - Zoology
Monash University