Matthew Achten

• Assisted customers with product inquiries and order placements.
• Processed returns and exchanges following company policies and procedures.
• Maintained product knowledge to provide accurate information to customers.
• Collaborated with team members to enhance customer service experience.
• Handled cash transactions while ensuring accuracy in daily reports.
• Answered customer inquiries and provided accurate information regarding products and services.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
• Tracked orders from start to finish to ensure timely delivery of goods or services.
• Developed positive relationships with customers through friendly interactions.

• Catching and loading quails from the farm to crates, ensuring minimal stress to the birds.
• Working as part of a team under the supervision of the team leader
• Following company procedures for biosecurity, health, and safety.
• Following directions and instructions from supervisors.
• Following protocols for safe handling and restraint of birds, operating machinery, and equipment safely.
• Maintaining accurate records as required.

please note that this role is a voluntary role which i do during my school holidays at a friends property to gain farm experience.

• Assisted in livestock care, including feeding and monitoring health.
• Maintained cleanliness and organization of farm facilities and tools.
• Performed general maintenance tasks around the farm, including repairing fences and buildings.
• Cleaned out barns, stalls, pens, and other animal enclosures on a regular basis.
• Provided assistance during birthing events for livestock animals.
• Ensured compliance with all safety regulations related to farm operations.
• Assisted in branding cattle or tagging sheep and goats for identification purposes.
• Collaborated with team members to ensure all farm operations ran smoothly and efficiently.
• Monitored animal health, identifying and reporting any signs of illness.
• Fed and watered livestock, ensuring their health and well-being.