Matthew Gaynor
Operator
316/1 evelyn court, shellharbour city centre,NSW
Summary
I am a respectful hardworking employee who is enthusiastic in learning all aspects of the job inside and out to help further my career so that i can advance my knowledge in learning new skills and contribute to group success.
I offer strong administrative, relationship-building, and problem-solving abilities.
I'm a committed operator with strong production background. Focused on maintaining team safety and meeting challenging performance targets. Skilled in managing supplies and keeping the line moving smoothly, I am experienced in Loading, Chasing, Warehousing and Forklift driving.
I am a very organized and dependable candidate who is successful at managing multiple priorities with a positive attitude and have a willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Operator
Bluescope Steel
Port Kembla, NSW
2022.06 - Current
- Crane chaser for the gantry cranes in the plate mill where i performed various amounts tasks, some of these include: completing rail inspections at the beginning of every shift, giving clear instructions to the crane drivers using hand signals, ensuring safety equipment is not damaged and is kept up with safety inspections and more.
- Currently work as a loader where i strategically plan tasks by collaborating with team members, resulting in increased productivity, problem solving and finishing tasks on time.
- Safely transported materials via forklift between designated locations, adhering to all safety procedures and guidelines set forth by management.
- I've taken on the role and responsibilities of senior operator multiple times when it has been required by my supervisor.
- Assisted new employees in learning job duties, providing guidance on safe equipment operation practices and task prioritization techniques.
- Achieved team goals by developing and executing strategic plans.
Brach Staff - Trade Counter / Delivery Driver
Reece Civil
Albion Park Rail, NSW
04.2017 - 06.2022
- Operated forklift to move business and industrial goods.
- Operated forklift in the yard while barricading off the area to follow safety procedures and minimize hazards.
- Operated forklift in the warehouse safely using barricades to isolate the work area while organizing and storing stock and customer orders.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Answered large volume of incoming calls daily to answer customer inquires and book orders for plumbing companies
- Completed on-time deliveries by choosing best and most efficient routes.
- Fostered positive working relationships with regular customers.
- Contacted customers prior to delivery to confirm and coordinate delivery times.
- Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Handled basic upkeep and emergency repairs on delivery vehicles.
- Planned delivery routes and most efficient methods of distribution.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Minimized company liability and risks to loads by obeying traffic laws.
- Operated vehicles to move personal, business and industrial goods.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
Pizza Delivery Driver
Pinocchios Pizza
Shellharbour, NSW
10.2015 - 04.2017
- Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Promoted pizza products by coupons and promotional materials to customers on delivery route.
- Anticipated customers' questions and complaints and skillfully handled concerns.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Developed and maintained professional relations between customer, store personnel and company.
Education
Licence - Dogging
IWP Training
Warrawong02.2022
Certificate III - Warehousing Operations
Murray Mallee Training
Albion Park Rail07.2019
High Risk Work Licence - Forklift Licence
Workplace Training Centre
Alexandria, NSW12.2017
High School Diploma -
St Josephs High School
Albion Park 11.2016
Certificate II - Construction Pathways
St Josephs High School
Albion Park11.2016
Certificate II - Plumbing
TAFE
Wollongong, NSW11.2016
Skills
- Great Communication skills
- Time management
- Strong work ethic
- Problem solving abilities
- Teamwork
- Leadership
- Decision making
- People skills
- Flexibility
- Open-mindedness
- Self-management skills
- Learning/Adaptability skills
- Active Listening skills
- Customer service skills
- Safe work practices
- Delivery coordination
Timeline
Operator
Bluescope Steel
2022.06 - Current
Brach Staff - Trade Counter / Delivery Driver
Reece Civil
04.2017 - 06.2022
Pizza Delivery Driver
Pinocchios Pizza
10.2015 - 04.2017
Licence - Dogging
IWP Training
Certificate III - Warehousing Operations
Murray Mallee Training
High Risk Work Licence - Forklift Licence
Workplace Training Centre
High School Diploma -
St Josephs High School
Certificate II - Construction Pathways
St Josephs High School
Certificate II - Plumbing
TAFE