Hard-working and trustworthy employee prepared to contribute service-minded and dedicated attitude to the team. Expertly manages high-volume orders and completes assignments to meet customer demand and quality expectations.
Overview
6
6
years of professional experience
Work History
Trade Counter Assistant/Delivery Driver
Reece Plumbing
01.2020 - Current
Processed customer orders and accurately entered into order system
Processed sales transactions using TRS/POS system
Accurately operated cash register to process customer payments.
Manged multiple tasks in a high volume environment
Managed and actioned emails for small and large customers
Greeted customers with a smile and provided professional services and support in a dynamic work environment
Developed rapport with regular customers by using my positive demeanour and extensive knowledge about products
Trained multiple new counter hands and school based apprentices
Liaising with suppliers
Provide quotes for customers
Deliver parts and products to customers
Kitchen Hand
Nikos Tavern
11.2018 - 12.2019
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Interacted with customers and provided high quality and professional services.
Emergency Relief Volunteer
Champion Community Hub
02.2018 - 11.2019
Greet and communicate with multiple clients from diverse backgrounds seeking assistance
Pick and pack food hampers for clients experiencing financial hardship
Education
Heathmont College
Heathmont, VIC
Certificate II - Warehousing Operations
MURRAY MALLEE TRAINING
Heathmont College
12.2021
Skills
Collaboration and Teamwork
Confident customer service (never shy from awkward situations)
Strong communication skills
The ability to work under extreme pressure whilst maintaining high quality work
Work in a socially diverse environment
Use info technology in the workplace
The ability to adapt to any situation and learn quickly
Physically fit
Strong initiative
Continuous self evaluation
Timeline
Trade Counter Assistant/Delivery Driver
Reece Plumbing
01.2020 - Current
Kitchen Hand
Nikos Tavern
11.2018 - 12.2019
Emergency Relief Volunteer
Champion Community Hub
02.2018 - 11.2019
Heathmont College
Certificate II - Warehousing Operations
MURRAY MALLEE TRAINING
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