Matthew Johnson
Gladstone,QLD
Summary
Dedicated bar attendant with strong customer service skills, focused on enhancing guest experiences through effective communication and attention to detail. Efficient bar attendant known for delivering high-quality beverages and maintaining cleanliness standards. Skilled in problem-solving and teamwork, committed to creating a welcoming environment that drives customer satisfaction. I am wanting a career change into dump truck driving.
Overview
1
1
year of professional experience
Work History
Bar Attendant
West End Motel
Townsville, QLD
01.2017 - 12.2017
- Provided excellent customer service by anticipating guests' needs and responding promptly to requests.
- Engaged customers in friendly conversation to enhance overall bar experience.
- Greeted guests with friendliness and professionalism.
- Prepared mixed drinks, beer, wine, and non-alcoholic beverages in accordance with standard recipes.
- Delivered high-quality beverages in fast-paced, customer-centered setting.
- Maintained cleanliness of bar area to ensure a welcoming environment for guests.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Coordinated with colleagues to maintain efficient bar operations and enhance customer satisfaction.
- Cleaned bar and table surfaces throughout shift to help reduce risk of pathogens.
- Removed, washed and polished empty glasses, took plates to kitchen and discarded trash.
- Wiped down tables and removed trash to maintain clean and welcoming environment.
Education
Some College (No Degree) - Information and Communication Technology
Gladstone State High School
Gladstone, QLDSkills
- Beverage preparation
- Customer service
- Team collaboration
- Bar operations
- Cleanliness standards
- Conflict resolution
- Time management
- Customer engagement
- Sales techniques
- Inventory management
- Effective communication
- Problem solving
- Multitasking abilities
- Attention to detail
- Maintaining workplace health and safety
- Adaptability skills
- Safety compliance
- Training support
- Chemical handling
- Safety documentation
- Fire safety management
- Hazard identification
- First aid administration
- Safety inspection
- Machine guarding
- Vehicle safety
- Accident prevention
- Incident investigation
- Manual handling
- Personal protective equipment
- Lockout and tagout procedures
- Health and safety regulations
- Safety management systems
- Emergency response planning
- Safety risk assessment
- Safety audits
Timeline
Bar Attendant
West End Motel
01.2017 - 12.2017
Some College (No Degree) - Information and Communication Technology
Gladstone State High School