MATTHEW KAVA-HAWES
Upper Coomera,QLD
Summary
I am currently pursuing a dual bachelor's degree in Property Economics and Business majoring in Finance at university. I am eager to transition into a new professional environment that will challenge my current skill set and allow me to acquire new skills. I embrace a strong work ethic and consistently take ownership of my actions and uphold them to a high standard of professionalism.
Overview
6
6
years of professional experience
Work History
Retail Store Manager
Dickies
11.2020 - Current
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Completed routine store inventories.
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
Stock Taker
RGIS Australia
05.2021 - 05.2022
- Demonstrated strong attention to detail while counting items, ensuring minimal errors during the stock-taking process.
- Collaborated with team members to achieve timely completion of comprehensive stock audits.
- Employed excellent time-management skills to balance multiple responsibilities related to inventory control effectively.
Shift Supervisor
KFC
11.2018 - 05.2021
- Led by example in all aspects of work, instilling a strong sense of professionalism and dedication within the team.
- Trained other employees in customer service, food safety, and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
Education
RSA/RSG -
Prestige Service Training
Ashmore QLD11.2020
Diploma of Business (Barrington College) -
Aquinas College
Ashmore QLD11.2020
Certificate IV Crime and Justice (Unity College) -
Aquinas College
Ashmore QLD11.2020
Queensland Certificate -
Aquinas College
Ashmore QLD11.2020
Skills
- Customer Service
- Strong multi-tasking
- Retail Operations
- Problem-Solving
- Highly motivated
- Decision-making skill
- Dependable and reliable
References
Lillian Popovic:
- Atomic Fashion Marketing (Area Manager / Visual Merchandiser)
- 0405 181 022
Timeline
Stock Taker
RGIS Australia
05.2021 - 05.2022
Retail Store Manager
Dickies
11.2020 - Current
Shift Supervisor
KFC
11.2018 - 05.2021
RSA/RSG -
Prestige Service Training
Diploma of Business (Barrington College) -
Aquinas College
Certificate IV Crime and Justice (Unity College) -
Aquinas College
Queensland Certificate -
Aquinas College
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