Matthew Kowal
Panania,NSW
Summary
Outgoing Operations with experience overseeing multiple tasks and managing employees successfully. Hardworking professional committed to providing outstanding customer service and assistance.
Overview
13
13
years of professional experience
Work History
Operations Supervisor
CBD Plant & Labour
08.2022 - Current
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Improved operational efficiency by streamlining processes and implementing time-saving strategies.
- Optimized resource allocation through careful planning and monitoring of staffing needs, and equipment maintenance schedules.
- Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
- Collaborated with cross-functional teams to develop innovative solutions for improving overall business performance.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Developed strong relationships with key customers to better understand their requirements and tailor services accordingly.
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
Civil Foreman
Rainbow Group
08.2015 - 08.2022
- Enhanced project efficiency by implementing streamlined processes for construction tasks.
- Reduced project delays by effectively managing and coordinating work crews on job sites.
- Achieved timely completion of projects through diligent oversight of daily operations and resource allocation.
- Ensured safety compliance by conducting regular site inspections and enforcing adherence to regulations.
- Implemented quality control measures for each stage of construction, leading to fewer defects and rework requirements.
- Established strong relationships with subcontractors to ensure timely delivery of materials and services at competitive prices.
- Demonstrated expertise in various construction methods, including concrete forming, earthworks, piping installation, and utility connections.
- Provided excellent customer service by addressing client concerns promptly and professionally throughout the project lifecycle.
- Consistently exceeded performance targets while meeting strict deadlines on multiple concurrent projects.
- Inspected completed work to verify quality standards and compliance with criteria.
- Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
- Checked equipment to determine if maintenance was required.
- Reviewed project details to specify correct materials and equipment for job sites.
- Addressed issues with employees and customers to manage healthy conflict resolutions.
- Conducted monthly meetings with employees to discuss safety issues, status and development.
- Reworked positions and workflow based on individual abilities and production targets.
- Oversaw daily operations at site, keeping team production moving at optimal pace.
Electrical Trade Assistant
Wilken Services
09.2011 - 07.2015
- Supported electricians in completing complex projects, resulting in timely completion and client satisfaction.
- Promoted a safe working environment by adhering to established safety protocols during all aspects of project completion.
- Assisted with troubleshooting electrical issues efficiently to minimize downtime on job sites.
- Inspected electrical systems, equipment and components to identify hazards and defects.
- Understood and used proper tools and equipment to install and maintain electrical systems.
- Learned and followed latest electrical codes and regulations to deliver compliant electrical systems.
- Followed all safety procedures and guidelines to promote safety while working on electrical systems.
- Worked under supervision of qualified electricians to learn trade and develop electrical knowledge.
- Handled installation of electrical components by splicing, joining, and connecting wire.
- Repaired light fixtures, controls, switches, relays, and circuit breaker panels based on detailed evaluations.
- Terminated wiring and connected circuits with correct techniques.
Education
No Degree - Completed Year 10 Certificate
Lucas Heights Community School
Barden Ridge, NSW02.2002
Skills
- Staff Supervision
- Customer Relations
- Risk Management
- Performance monitoring
- Task Delegation
- Office Management
- Decision-Making
- Relationship Building
- Handling Complaints
- Problem-Solving
- Professionalism
- Time Management
Certification
Timeline
Operations Supervisor
CBD Plant & Labour
08.2022 - Current
Civil Foreman
Rainbow Group
08.2015 - 08.2022
Electrical Trade Assistant
Wilken Services
09.2011 - 07.2015
No Degree - Completed Year 10 Certificate
Lucas Heights Community School
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