Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

Matthew Murray

Perth,WA

Summary

Experienced professional with 3 years at AGL | Perth Energy, specialising in the WA energy market. Skilled in retail and commercial operations, with a strong background in Finance & Marketing. Analytical and critical thinking abilities enable valuable insights for organisations. Since stepping into the role of Sales Support Officer, my strengths include managing customer inquiries, processing orders, Sales reporting, Channel Sales management and assisting in the development of sales proposals.

Overview

3
3
years of professional experience

Work History

Sales Support Officer

AGL Energy Solutions
Perth, WA
10.2023 - Current
  • Analysed market position, strengths, weaknesses, opportunities, and threats to enhance strategic planning and customer engagement.
  • Implemented and managed tools such as Proposal Generation, Customer Relationship Management (CRM), Integrated Management System (IMS), and Sales Database to streamline sales processes and improve efficiency.
  • Designed and launched a sales training program to ensure sales personnel were proficient in using sales tools, systems, and processes, thereby enhancing overall team performance.
  • Developed reporting mechanisms to provide insights and inform sales strategy and decision-making across the Energy Solutions Sales Team.
  • Engaged with Engineering, Delivery, Asset Management, and Commercial Advisory teams to gather feedback and optimize the sales process, ensuring alignment and efficiency.
  • Assisted with proposal generation, populated returnable schedules, and supported the team in meeting immediate sales objectives.
  • Established initiatives to reduce the Cost to Acquire new customers over time, fostering long-term competitive advantage and operational efficiency.

Pricing & Performance Analyst

AGL | Perth Energy
Perth WA, WA
11.2022 - 10.2023
  • Prepared and developed regular performance analysis and insights, including weekly retail dashboards, monthly portfolio size reports, carbon neutral registers, and Salesforce reports.
  • Interpreted, analyzed, and forecasted key commercial drivers of the business to inform strategic decisions.
  • Assisted in developing new pricing methodologies and processes to adapt to changing energy market conditions and trends.
  • Managed solar inquiries directed to the retail team, involving the manipulation of electricity consumption data, calculation of savings on energy, network, and capacity charges, and providing informed commercial decisions to account managers.
  • Supported the commercial sales team by addressing technical inbound queries related to network tariffs/charges, capacity charges, and other factors impacting pricing models.

Business Account Executive

AGL | Perth Energy
Perth, WA
04.2021 - 10.2022
  • Proactively identified and secured new business opportunities, driving company growth.
  • Cultivated and maintained strong customer relationships, ensuring high levels of satisfaction and retention.
  • Demonstrated extensive expertise in contractual negotiations, achieving favorable terms and conditions.
  • Regularly engaged with General Managers, Chief Executives, and Senior Procurement Managers of large corporations.
  • Mentored and guided several new employees, fostering their professional development.
  • Leveraged advanced proficiency in Microsoft platforms to streamline operations and enhance productivity.
  • Successfully reached a high volume of potential customers through strategic cold calling.
  • Utilized strategic pricing and in-depth analysis to secure new business deals.

Education

Bachelor of Commerce - Finance & Marketing

Curtin University
11-2021

Certificate IV in Business -

St Stephens School
11-2016

Some College (No Degree) - Financial Modelling & Valuation Analysis

Corporate Financial Institute
Online

Skills

  • New Business Development
  • Excellent Communication
  • Document Management
  • Written Communication
  • Proposal Writing
  • Sales Reporting

Accomplishments

  • Club Secretary for the Business student club at Curtin University.
  • Club captain for North Beach football Club (colts).
  • Received an “Excellent Year” rating for FY22 Manager Overall Evaluation at AGL | Perth Energy.

Affiliations

Football (AFL)

  • In 2024 I was awarded the Country Football Championships Best & Fairest player in the Central Wheatbelt Football League Association.
  • My football team (Kalannie Football Club) won the premiership in 2024, securing our third in succession.
  • Whilst continuing to play as an active member on the team, have also been appointed as coach of the Kalannie Football Club for season 2025 and beyond, which I am incredibly proud of.

Timeline

Sales Support Officer

AGL Energy Solutions
10.2023 - Current

Pricing & Performance Analyst

AGL | Perth Energy
11.2022 - 10.2023

Business Account Executive

AGL | Perth Energy
04.2021 - 10.2022

Bachelor of Commerce - Finance & Marketing

Curtin University

Certificate IV in Business -

St Stephens School

Some College (No Degree) - Financial Modelling & Valuation Analysis

Corporate Financial Institute

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Matthew Murray