Dynamic Sales Engineer/Manager with a proven track record at Flowserve, excelling in relationship building and technical troubleshooting. Successfully developed tailored solutions that enhanced client operations and secured repeat business. Adept at delivering compelling presentations and collaborating with teams to drive project success while maintaining compliance and budgetary goals.
24 years of experience in selection and installation of pumping systems in water, mining and refinery industries.
Overview
29
29
years of professional experience
Work History
Sales Engineer/Manager of Business Development and Sales
Flowserve - Thompsons Kelly & Lewis
06.2001 - Current
Established long-term relationships with key clients for repeat business and referrals, cultivating a strong network within the industry.
Developed customized proposals that demonstrated a clear understanding of client requirements and offered compelling solutions to meet their unique needs.
Provided technical troubleshooting and problem solving for clients with installed equipment or system issues.
Gained customer acceptance by demonstrating cost reductions and operations improvements.
Provided technical support to customers during pre-sales consultations, addressing concerns, and offering solutions tailored to their needs.
Submitted booking forecasts, monthly highlights and CRM entries.
Tailored technical presentations to suit audience, making complex solutions understandable and compelling.
Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Project Engineer
Bundaberg Walkers
01.1997 - 05.2001
Provided technical expertise throughout all phases of the project, ensuring accurate execution of designs and specifications.
Maintained records for each project and engineering discipline.
Monitored installation of materials and equipment for compliance with drawings and specifications.
Completed construction tasks while providing safe working conditions, staying on budget and meeting project deadlines.
Education
Bachelor of Engineering - Mechanical Engineering
Queensland University of Technology
Brisbane, QLD
11-1996
Bachelor of Business - Management
Queensland University of Technology
Brisbane, QLD
11-1996
Skills
Relationship building
Sales closing
Presentation skills
Customer support
Team collaboration
Technical troubleshooting
Microsoft Office Suite
Application engineering
Multitasking Abilities
Self motivation
Timeline
Sales Engineer/Manager of Business Development and Sales