Summary
Overview
Work History
Education
Skills
Volunteering
References
Timeline
Generic

Matthew Teo

Summary

An enthusiastic and motivated candidate with a personal passion for the Games and Toys Industry, from childhood to adulthood! With several years of retail experience, understands the importance of working in a customer centered environment and upholding a high standard for stock replenishment and merchandising. Additionally excelling in both individual and team environments to achieve team and company goals.

Overview

7
7
years of professional experience

Work History

Woolworths Nightfill Employee/Assistant Manager

Woolworths
11.2017 - Current

Job which required refilling and maintaining stock, as well as visual merchandising for specials changeovers throughout store. Worked as an employee for 4 years before transitioning to department assistant manager.

Skills included;

  • Work well in time pressured environment.
  • Being both independently and team driven to achieve goals.
  • Having eye for detail and visual presentation of products.
  • Effectively managing time and delegating tasks to team.
  • Performance managing team with encouragement and feedback that is constructive to optimize both individual and team performance.
  • Ability to work in physically demanding job.

Customer Service Assistant

Crossways News Agency
09.2016 - 02.2018

Casual position as customer service assistant at Crossways News Agency.

Skills included;

  • Conversing and building rapport with customers.
  • Managing customer complaints with empathy and professionalism.
  • Restocking and maintaining presentation of products throughout store.

Education

Diploma of Music - Contemporary Music: Live Performance

Western Australia Performing Arts Academy (WAAPA)
Perth, WA
11.2022

High School Education (ATAR) -

Corpus Christi College
Perth, WA
11.2017

Skills

  • Experienced in stock replenishment and merchandising
  • Works well in time pressured environments
  • Fast learner that actively seeks and responds to feedback
  • Management skills and performance managing with individuals

Volunteering

  • Peer Pal Program - Corpus Christi College
  • Young Vinnies
  • Aim High Club and Friends For Life - Down Syndrome WA (Support Worker)

References

  • Andrew Hay: Woolworths Riverton Nightfill Assistant Manager (Previous). Contact Number: 0415 970 194
  • Suzanna Olsen: Down Syndrome WA, Aim High Coordinator. Contact Number: 0481 093 938

Timeline

Woolworths Nightfill Employee/Assistant Manager

Woolworths
11.2017 - Current

Customer Service Assistant

Crossways News Agency
09.2016 - 02.2018

Diploma of Music - Contemporary Music: Live Performance

Western Australia Performing Arts Academy (WAAPA)

High School Education (ATAR) -

Corpus Christi College
Matthew Teo