- Regular weight training and strength conditioning
- Competitive rugby player
- Running and cardiovascular fitness
- Food and beverage pairing
- Learning about international spirits and beverage trends
- Customer service and retail environments
Matthew Walsh
40405/2 Main Street, Varsity Lakes,QLD
Summary
Professional retail team member with strong experience in customer service, inventory management and sales support. I am known for effective teamwork, reliability and adaptability in fast-paced environments. Skilled in point-of-sale systems, computer literate and maintaining a clean and organized store. Focused on delivering excellent results and enhancing customer satisfaction. I consider myself to be autonomous, authentic, reliable, trustworthy and able to work collaboratively with a broad range of people.
Overview
4
4
years of professional experience
Work History
Liquor Centre
Matakana Liquor Centre
Matakana, New Zealand
12.2023 - 01.2026
- General Check out Duties (POS, Cashier, Retail)
- Professional Customer Service
- Product Knowledge
- Receiving and checking inventory inwards/outwards of goods
- Pallet Jack Control, Stocking of Chiller & Shelves (ensuring stock rotation)
- Product handling and display
- Telephone Customer Service
- General Housekeeping of Shop Front & Back
Laborer, PVC Fencing
Burleigh, Gold Coast
04.2025 - 09.2025
- Service Measure and mark fence layout accurately
- Dig post holes and set posts at correct depth and spacing
- Follow manufacturer installation instructions
- Clean and finish the work area after installation
- Load, unload, and transport PVC fencing materials
- Organise tools and materials on site
- Enforce safety protocols and tool handling procedures
Function Waiter
Function Staff
Auckland, New Zealand
03.2022 - 01.2023
• Welcome guests upon arrival and direct them to their tables.
• Memorized and communicated effectively the menu, offering recommendations and up-sell with Appetizers, Desserts and Drinks.
• Taking guest orders and enable them to make personal decisions whilst also communicating with the kitchen staff any special requests or dietary restrictions.
• Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Education
High School Diploma -
Rosmini College
Auckland, New Zealand Skills
- Honest, reliable, punctual and dependable
- Problem-solving and solution-implementing
- Product knowledge with inventory and stocking
- Workplace safety with attention to detail
- Promote and upsell
- Strong multitasking skills and a willingness to learn
- POS, Computer Literate and excellent telephone skills
- Professional with strong communication and interpersonal skills
- Comfortable in a collaborative or autonomous environment
- Emotional Intelligence, being able to read peoples mood and energy levels
- Comfortably lift and carry heavy boxes eg 20kg using proper body mechanics
- Able to stand, walk, and move continuously for long shifts without fatigue affecting performance
Interests
Timeline
Laborer, PVC Fencing
04.2025 - 09.2025
Liquor Centre
Matakana Liquor Centre
12.2023 - 01.2026
Function Waiter
Function Staff
03.2022 - 01.2023
High School Diploma -
Rosmini College