Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Matthew Wright

Cairns

Summary

Determined and dedicated individual with a drive to exceed expectations. committed to hitting deadlines and targets with a high focus on quality. Experience with working in fast-paced environments, aiming to enhance operational efficiency. reliable, with great time- management and the ability to quickly adapt to new tasks and environments. Experience in retail and hospitality seeking to gain knowledge and broaden my skillset within your company.

Overview

8
8
years of professional experience
1
1
Certification

Work History

General Retail Assistant

Sainsburys Supermarket
12.2021 - 09.2024
  • Completed assigned tasks with minimal supervision. pick, collect and prepare customers orders.
  • load and prepare multiple delivery vans with short turnover times.
  • Supported store management with tasks such as supporting delivery drivers, employee training coordination, ordering products from suppliers.
  • Addressed customer complaints professionally resolving issues quickly leading to higher levels of customer satisfaction.
  • Improved efficiency in the store by assisting with product deliveries, unpacking shipments, and updating inventory records accordingly.
  • Answered phones and performed clerical office functions to address queries, concerns and issues.
  • trusted with running a department independently and effectively.
  • supported other departments such as the cafe, checkouts, online, food to go.

Cleaner

South West Cleaning
08.2022 - 04.2023
  • Cleaned and sanitized houses and BnB's to a high standard.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.
  • Used time management and efficient cleaning methods to meet timeframes of customers.

Kitchen Hand

Lands End Hotel
01.2017 - 05.2018
  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
  • Assisted with meal presentation, garnishing dishes, and arranging serving platters to create an appealing visual display.
  • Demonstrated adaptability by quickly learning new techniques, recipes, and procedures as required for various culinary tasks.
  • setting up and preparing equipment under pressure for parties of 100 people.

Restaurant Waiter

Sennen Bistro and Bar
06.2017 - 03.2018
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
  • Maintained professional demeanour under pressure while managing challenging situations involving dissatisfied customers.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.

Education

Extended Diploma - Business

Penwith College
Penzance, Cornwall
06-2022

Skills

  • Customer service
  • Flexible
  • Problem solving
  • Time Management
  • Motivated
  • Fast-paced Environment
  • Workplace Organization
  • Honest and Dependable
  • Strong Communication and Interpersonal Skills
  • Multitasking

Certification

Duke of Edinburgh Bronze award

UK manual drivers licence

Timeline

Cleaner

South West Cleaning
08.2022 - 04.2023

General Retail Assistant

Sainsburys Supermarket
12.2021 - 09.2024

Restaurant Waiter

Sennen Bistro and Bar
06.2017 - 03.2018

Kitchen Hand

Lands End Hotel
01.2017 - 05.2018

Extended Diploma - Business

Penwith College

Similar Profiles

CREATE PROFILE
Matthew Wright