Summary
Overview
Work History
Education
Skills
Timeline
Generic

Matty-jay Radford

85 Winterer Crescent, Dysart ,QLD

Summary

I am a proactive, ambitious, and responsible person with a hard work ethic who is very keen to enter the workforce. I already have an extensive skill set that I have acquired through out schooling and work experience. However, I am eager to grow and develop more skills that will of value to my future.

Overview

2
2
years of professional experience

Work History

House Cleaner

Hemera Home Help
08.2021 - 12.2022
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Mopped hardwood, laminate, ceramic, vinyl and wood surfaces.
  • Developed strong relationships with clients through consistent high-quality service and friendly interactions.
  • Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Maintained a safe working environment through proper use of cleaning products and equipment.
  • Received numerous positive reviews from clients for attention to detail and exceptional work ethic.
  • Collaborated with team members to complete large-scale projects within tight deadlines, ensuring top-quality results.
  • Consistently met or exceeded weekly productivity goals, contributing to the overall success of the company.

Customer Service

IGA Supermarket
04.2021 - 08.2021


  • Provided exceptional customer service, resolving customer complaints promptly and professionally.
  • Provided customers with reliable customer service.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
  • Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
  • Offered additional services such as loyalty programs or special promotions to enhance customer engagement.
  • Alleviated customer service needs with policy-appropriate solutions.

School Work Experience

Toll Mining Services
07.2020 - 02.2021


  • Practiced and participated in auto electrical tasks
  • Carried out boiler making tasks
  • Practiced servicing cars
  • Carried out tyre fitting services
  • Carried out diesel fitting tasks
  • Dismantled equipment or devices to gain access and remove defective parts or components.
  • Measured old structural parts or assemblies to determine dimensional requirements of replacements parts
  • Effectively cleaned, trucks, cars and wash pads
  • Followed cleanroom environment procedures and protocols by wearing PPE
  • Contributed positively to workplace culture by maintaining a positive attitude and treating all staff members with respect.
  • Completed a work safe booklet every morning before continuing the day

Education

Dysart State High Scool
Dysart, QLD

Skills

  • Excellent written and verbal communication skills
  • Occupational heath and safety
  • Strategic thinking and conflict resolution skills
  • Handle situations under pressure, able to work in fast paced environments
  • Able to work independently and within a team
  • Adaptability skills
  • Leadership skills
  • Hard work ethic
  • Effective communication between management
  • Time management skills
  • Active listening skills
  • Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook

Timeline

House Cleaner

Hemera Home Help
08.2021 - 12.2022

Customer Service

IGA Supermarket
04.2021 - 08.2021

School Work Experience

Toll Mining Services
07.2020 - 02.2021

Dysart State High Scool

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