Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maureen Fahmy

Kelvin Grove,QLD

Summary

With a reputation for being hardworking and possessing strong work ethics, I excelled in high-pressure food service settings, efficiently managing customer orders and providing friendly service. Proficient in tasks such as coffee-making, sandwich preparation, and cashier work, I actively participated in volunteer events. Building on this experience, I bring a solid background in customer service and operations to create a welcoming shopping environment. Contributing to well-stocked shelves, attractive displays for special buys, and overall store maintenance, I ensure exceptional service at registers, addressing inquiries, and maintaining a positive shopping experience for customers.

Overview

4
4
years of professional experience

Work History

Retail Assistant

Aldi
10.2022 - 02.2024
  • Customer Service: Providing exceptional customer service by assisting shoppers at the registers with a welcoming smile and addressing their inquiries and needs.
  • Stock Management: Keeping store shelves well-stocked with products to ensure customers can easily find their favourite items.
  • Stock Handling: Ensuring that products are in-date and accurately priced.
  • Merchandising: Creating eye-catching displays of ALDI special buys, helping to attract and engage customers with our unique offerings.
  • Store Maintenance: Maintaining store cleanliness, organisation, and overall appearance to create a welcoming shopping environment.

Catering Assistant

Scalabrini Village
07.2020 - 08.2021
  • Served and assisted in food preparation during high-volume shifts with high levels of pressure.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Executed synchronised meal service simultaneously serving multiple guests with speed and efficiency.
  • Assisted in Volunteer Events
  • Managed customer orders efficiently to promote maximum satisfaction.
  • Coffee-making, , sandwich making, fruit salad and dessert preparations, cashier and register work

Education

Completed High School (Year 12) -

St Mark's Coptic Orthodox College
Sydney
11.2019

Skills

  • Customer service
  • Kitchen Equipment Operation
  • Food Safety
  • Ingredient Preparation
  • Multitasking competence
  • Quality Assurance
  • Adaptability and flexibility
  • POS Systems
  • Customer Assistance
  • Cash Register Operation
  • Cash Handling Accuracy
  • Store maintenance know-how

Timeline

Retail Assistant

Aldi
10.2022 - 02.2024

Catering Assistant

Scalabrini Village
07.2020 - 08.2021

Completed High School (Year 12) -

St Mark's Coptic Orthodox College
Maureen Fahmy