Mausam Ziya
ACT,Australia
Summary
Experienced and growth-oriented leader with over 10 years in customer acquisition and executive management. Committed to fostering company development by recruiting and retaining high-caliber professionals. Demonstrates exceptional capability in managing multiple priorities, maintaining composure under pressure, and swiftly adapting to new challenges to enhance organizational reputation. Highly organized and dependable, with a proactive approach to assuming additional responsibilities to achieve team objectives.
Overview
22
22
years of professional experience
Work History
Founder/Director of Operations
Grub Jars - AMZ Ventures LLP
PUNE, IN
05.2018 - Current
- Cultivated forward-thinking, inclusive and performance-driven company culture.
- Established organizational mission statement through extensive collaboration and review.
- Identified business development challenges and customer concerns for proactive resolution.
- Directed market expansions to propel business forward, meet changing customer needs.
- Established, optimized and enforced business policies to maintain consistency.
- Coordinated and implemented effective training for professionals to improve processes.
- Interviewed, supervised and motivated staff members to achieve optimal productivity.
- Spearheaded third-party contracts negotiations to obtain favorable pricing and scheduling parameters.
Administrative Assistant
John Deere India Pvt. Ltd.
PUNE, IN
02.2012 - 08.2017
- Assisted IP attorneys and Global Intellectual Property Services (GIPS) managers with their job responsibilities and projects in all foreign and Indian Patent matters.
- Assisted with GIPS cost management, including invoice processing & cost control, data entry, handling of purchase orders, communication with finance department.
- Handled all TM infringement and litigation administrative matters, like drafting instructions letters for external counsels, drafting warning letters and letter of undertakings, reviewing alleged TM infringements Monitoring of trademark infringements on EBay, removing of offers and requesting address of sellers. Handled administrative matters for Pune TM applications, registrations and renewals in compliance with legal requirements.
- Booked airfare, hotel and ground transportation to coordinate office travel.
- Executed record filing system to improve document organization and management.
- Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
- Scheduled office meetings and client appointments for staff teams.
- Scheduled conference rooms, prepared agendas and maintained calendars to prepare for meetings and events.
- Created presentations to inform, motivate and persuade internal and external audiences.
- Recorded meeting minutes to provide historical account of actions, measure progress against strategic plan and drive accountability.
- Monitored office calendars to plan meetings, activities and travel to maximize productivity.
- Conducted onboarding to help new hires adjust to administrative and performance aspects of jobs.
Human Resources and Administrative Assistant
Lime Tree Cafe - Dubai
Dubai, United Arab Emirates
03.2007 - 10.2009
- Liaising with Public Relations Officer for staff visa formalities.
- Responsible for conducting Induction & Orientation for all employees joining The Lime Tree Café.
- Responsible for updating all staff files.
- Responsible for handling official correspondence, queries, calls and all other routine office tasks.
- Managing the owner’s diaries.
- Responsible for making letters, reports, taking dictation, notes to prepare minutes of meeting & handle confidential matters.
Commis 1
Fairmont - Dubai
Dubai, United Arab Emirates
01.2005 - 12.2006
- Maintained well-organized mise en place to keep work consistent.
- Planned and directed high-volume food preparation in fast-paced environment.
- Rotated through all prep stations to learn different techniques.
- Signed for deliveries, checked items into inventory and stocked goods into proper locations.
- Rotated food regularly, removing outdated items for proper disposal.
- Prepped daily menu items to quickly deliver upon request.
- Assisted other chefs with ingredients preparation in support of recipes designed by head chef.
- Worked with chef de partie to learn storage locations of fresh ingredients for daily use by station staff.
Research Analyst
Sanjeev Kapoor
Mumbai, IN
06.2004 - 01.2005
- Responsible for recruiting and training.
- Responsible for standardizing the recipes for Sanjeev Kapoor’s Cookery books.
- Organizing and preparing for the popular “Khana Khazana” show on Indian television.
Commis Chef
Hyatt Regency Mumbai
Mumbai, IN
08.2002 - 05.2004
- Responsible for setting up of the open kitchen.
- Responsible for smooth kitchen operations along with a multi functional team.
- Ensuring Implementation of the policies and procedures.
- Reassigned with additional job responsibilities to the Commissary.
- Taking care of Monthly Inventory and Requisitioning of Food and Beverage for the entire department.
- Worked in the capacity of Chef de Partie supervising and delegating job responsibilities.
Education
Diploma in Hotel Management -
Institute of Hotel Management
Skills
- P>Sequence of operations management
- P>Administrative office operations
- P>Documentation and reporting
- P>Office management
- P>Process optimization
- Meeting facilitation
- Travel Arrangements
Timeline
Founder/Director of Operations
Grub Jars - AMZ Ventures LLP
05.2018 - Current
Administrative Assistant
John Deere India Pvt. Ltd.
02.2012 - 08.2017
Human Resources and Administrative Assistant
Lime Tree Cafe - Dubai
03.2007 - 10.2009
Commis 1
Fairmont - Dubai
01.2005 - 12.2006
Research Analyst
Sanjeev Kapoor
06.2004 - 01.2005
Commis Chef
Hyatt Regency Mumbai
08.2002 - 05.2004
Diploma in Hotel Management -
Institute of Hotel Management
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