Summary
Overview
Work History
Education
Skills
sports. gardening. food. travel.
Timeline
Generic

Max Getz

Newtown,NSW

Summary

I have expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. I strive to be a collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Dedicated a clean, healthy and professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

13
13
years of professional experience

Work History

Professional Carpet Cleaner

Sweep Steams
09.2023 - 01.2024
  • Collaborated effectively with team members to complete large-scale commercial projects on-time and within budget constraints.
  • Developed customized solutions for challenging stains or unique carpet materials, resulting in successful outcomes for clients.
  • Addressed client concerns promptly and professionally, resolving issues efficiently while maintaining a positive company reputation.
  • Conducted pre-cleaning assessments to determine appropriate cleaning methods, providing accurate estimates and setting realistic expectations for clients.
  • Effectively removed allergens such as pet dander, dust mites, pollen from carpets using advanced HEPA filtration systems.
  • Participated in ongoing professional development opportunities, expanding knowledge and skill set while staying up-to-date on industry advancements.
  • Promoted additional company services such as upholstery cleaning and floor care, contributing to an increase in overall revenue.
  • Maintained a clean and organized work environment, ensuring the safety of both team members and clients during service appointments.
  • Nurtured long-term relationships with residential clients by offering flexible scheduling options around their specific needs.
  • Implemented eco-friendly cleaning practices when possible, reducing environmental impact while still delivering exceptional results for clients.
  • Enhanced customer satisfaction by providing thorough carpet cleaning services tailored to individual client needs.
  • Stayed current with industry trends and best practices in carpet cleaning techniques, equipment, and products for optimal results.

Customer Service/stacking Shelves

Figi Market
10.2022 - 09.2023
  • Provided excellent customer service by actively listening to patron needs and offering appropriate assistance when necessary.
  • Ensured timely reshelving of returned items, resulting in improved customer satisfaction.
  • Increased shelving accuracy by implementing an efficient organizational system for various materials.
  • Assisted in maintaining library security by reporting any suspicious activity or unattended personal belongings to supervisors.
  • Aided in the processing of new materials by applying labels, barcodes, and protective covers before shelving them appropriately.
  • Conducted regular inventory checks to identify missing or damaged items, ensuring accurate cataloguing and prompt replacement.
  • Participated in training sessions to stay current on best practices for shelving and handling various materials.

Onsite IT Labour Support

American Express
03.2020 - 06.2022
  • Collaborated with team members to provide comprehensive support services, resulting in improved client experiences.
  • Increased productivity by automating routine tasks through the application of scripting tools.
  • Streamlined troubleshooting processes for increased efficiency and reduced downtime.

Landscape Garnening

Louis Henson
02.2018 - 03.2020
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Performed planting, watering, mulching, and edging of lawns.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
  • Performed seasonal maintenance tasks such as pruning, aeration, fertilization, and mulching to promote plant health and longevity.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Operated landscaping equipment with focus on safety and machine longevity.
  • Cultivated and replanted trees and plants to maintain landscaping areas.
  • Maintained safe working environments by adhering to safety protocols and conducting regular equipment inspections.
  • Managed inventory of tools, equipment, and materials to ensure proper allocation of resources for each project.

Graphic Designer

Citrus Media
08.2015 - 01.2016
  • Developed creative design for print materials, brochures, banners, and signs.
  • Created engaging social media graphics that drove user engagement and increased online visibility.
  • Developed creative design for print materials, banners and signs.
  • Created digital image files for use in digital and traditional printing methods.
  • Designed creative digital displays used in online advertising for local businesses.
  • Managed multiple projects simultaneously, ensuring timely completion of deliverables while maintaining high-quality standards.
  • Conceptualized unique logo designs for startups, establishing strong visual identities that resonated with target markets.

Customer Service

Eb Games
02.2011 - 05.2014
  • Evaluated customer service standards, policies and procedures to verify customer service goal achievement.
  • Developed a deep understanding of customer service principles and customer service best practices.
  • Met customer service objectives by providing superior customer service to [Language]-speaking customers.
  • Provided exemplary customer service on each field visit to deliver exemplary customer service.
  • Developed customer service scorecards to measure customer service performance.

Education

White Card

Key Institute
Sydney, NSW

Study Tips & Language, Literacy And Numeracy

Key Insitute
Sydney, NSW
03.2024

Laptop Compitencey

Key Institute
Sydney, NSW
11.2023

Warehouse Compitencey And Knowlage

Key Institute
Sydney Nsw
05.2023

Traffic Controller Road And Saftey

Key Institute
Sydney, NSW
10.2022

High School Diploma -

Year 12
Pittwater Highschool
10.2007

Skills

  • Water damage restoration
  • Fiber Identification
  • Mold remediation
  • Upholstery Cleaning
  • Spot treatment expertise
  • Carpet maintenance planning
  • Carpet deodorizing
  • Odor neutralization
  • Eco-friendly Cleaning Solutions

sports. gardening. food. travel.

i have a deep appreciation for culinary arts, enjoying cooking, baking, or experimenting with new recipes in the kitchen i also am interested in exploring different cuisines from around the world, seeking out local restaurants or street food markets while traveling to experience authentic flavors. Adventure and a curiosity about the world, enjoying exploring new destinations, cultures, and cuisines. backpacking through scenic landscapes, embarking on culinary tours camping and spending time in a different environment.

I enjoy spending time outdoors tending to plants, flowers, vegetables, or herbs. my gardens (when i can have one) will be filled with a variety of plants. i have a particular interest in sustainable gardening practices, landscaping, or cultivating rare species. They could also enjoy visiting botanical gardens or attending gardening workshops to expand their knowledge.


Timeline

Professional Carpet Cleaner

Sweep Steams
09.2023 - 01.2024

Customer Service/stacking Shelves

Figi Market
10.2022 - 09.2023

Onsite IT Labour Support

American Express
03.2020 - 06.2022

Landscape Garnening

Louis Henson
02.2018 - 03.2020

Graphic Designer

Citrus Media
08.2015 - 01.2016

Customer Service

Eb Games
02.2011 - 05.2014

White Card

Key Institute

Study Tips & Language, Literacy And Numeracy

Key Insitute

Laptop Compitencey

Key Institute

Warehouse Compitencey And Knowlage

Key Institute

Traffic Controller Road And Saftey

Key Institute

High School Diploma -

Year 12
Max Getz