Max Guerin
LESCHENAULT
Summary
Dynamic retail professional with a proven track record at Aldi, excelling in customer service and inventory management. Recognized for enhancing customer satisfaction through effective problem-solving and teamwork. Proficient in cash handling and point-of-sale systems, ensuring efficient transactions and compliance with regulations. Committed to delivering exceptional service in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Aldi
01.2025 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
Bar Attendant
Treendale Farm Hotel
08.2024 - 03.2025
- Managed cash register transactions accurately, ensuring proper handling of payments and tips.
- Successfully collaborated with other staff members to provide seamless service during high-volume periods.
- Checked ID cards and verified bar guests were of legal age.
- Operated and closed down bar station according to sanitation regulations and safety standards.
- Restocked ice, condiments, and snacks.
- Adhered to alcohol policies and procedures and complied with local and state laws.
Liquor Store Clerk
Treendale Celebrations
11.2022 - 08.2024
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies at end-of-shift reconciliations.
- Maintained a clean and organized store environment for an enhanced shopping experience.
- Maintained compliance with local and federal regulations governing the sale of alcoholic beverages, verifying customer identification as necessary.
- Processed deliveries efficiently, verifying shipment accuracy and stocking shelves in a timely manner to minimize disruption of store operations.
- Received payments by cash, credit, and personal check and remitted correct change.
- Denied alcoholic sales to intoxicated customers and contacted management immediately when issues escalated.
Education
Certificate III - Aviation (Remote Pilot)
South Regional TAFE
Collie, WA07-2025
No Degree - PROVIDE RESPONSIBLE SERVICE OF ALCOHOL
Australian Hotels Association (WA)
Western Australia 12-2022
Certificate IV - PREPARATION FOR HEALTH AND NURSING STUDIES
HEALTH SCIENCE HUB
Bunbury09-2022
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Time management
- Interpersonal and written communication
Timeline
Retail Sales Associate
Aldi
01.2025 - Current
Bar Attendant
Treendale Farm Hotel
08.2024 - 03.2025
Liquor Store Clerk
Treendale Celebrations
11.2022 - 08.2024
Certificate III - Aviation (Remote Pilot)
South Regional TAFE
No Degree - PROVIDE RESPONSIBLE SERVICE OF ALCOHOL
Australian Hotels Association (WA)
Certificate IV - PREPARATION FOR HEALTH AND NURSING STUDIES
HEALTH SCIENCE HUB
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