Max Southam
Scarborough,WA
Summary
I have a Background in high volume hospitality work, which keeps me on my toes and aware of my surroundings, Being a team leader at Grilld has left me with good customer service skills and the ability to work in high stress situations or long shifts. I love to interact with different kinds of people of all ages and backgrounds and I am quite the social person!
Overview
1
1
year of professional experience
Work History
Medical Administrator
Calmic Birth
06.2024 - Current
- Managed invoices, payments and deposits, maintaining accurate expenditure records.
- Updated financial records using various software programs for current, accurate accounts.
- Scan and upload client files to a database
Team Leader
Grilld
02.2023 - Current
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Built strong relationships with customers through positive attitude and attentive response.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Education
Certificate III Hospitality -
Auscollege
Certificate III Visual Arts -
Churchlands Senior High School
Churchlands, WACertificate II Visual Arts -
Churchlands Senior High School
Churchlands, WAHigh School Diploma -
Churchlands Senior High School
Churchlands, WA11.2023
Skills
- Customer Service
- Conflict Resolution
- Social & outgoing
- People Skills
- Good with stressful situations
Timeline
Medical Administrator
Calmic Birth
06.2024 - Current
Team Leader
Grilld
02.2023 - Current
Certificate III Hospitality -
Auscollege
Certificate III Visual Arts -
Churchlands Senior High School
Certificate II Visual Arts -
Churchlands Senior High School
High School Diploma -
Churchlands Senior High School
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