Summary
Overview
Work History
Education
Skills
Membership
Extra-curricular Activities
Timeline
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Anna (Oanh) Tran

Narre Warren,VIC

Summary

Multitasker with excellent communication skills, hardworking and passionate job seeker with strong organizational skills eager to secure entry-level laboratory technician position. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Medical Administrator

Southeast Endocrine Associates
07.2022 - Current
  • Welcomed patients and visitors
  • Facilitated patient flow by notifying doctors of patients’ arrival, being aware of delays and communicating with patients
  • Responded to patients' inquiries in person, by telephone and electronically in a friendly, courteous, and professional manner to ensure their queries were addressed timely and appropriately
  • Administered all aspects of patient care including making appointments, registering new patients, confirming appointments, responding to letters and documents from patients and other healthcare providers, and scanning documents, and correspondences into patient records
  • Processed billing and settling accounts
  • Managed and updated patients’ records
  • Improved patient outcomes and delivery of care through improved clinical quality processes.

Medical laboratory Scientist

Douglass Hanly Moir Pathology
03.2020 - 02.2022
  • Performed pre-analytical, analytical and post-analytical processing procedures.
  • Notified the significant abnormal results to request doctors by phone according to the relevant protocols
  • Documented test results using computerized and manual transcription methods.
  • Maintained strict adherence to prescribed lab safety guidelines and operational instructions.
  • Answered incoming calls in a friendly and courteous manner and ensured requests from the caller are acted upon promptly
  • Referred to more senior staff or pathologists when appropriate
  • Operated and maintained laboratory equipment, performed daily maintenance, prepared, and performed quality controls
  • Participated in “in-house” educational seminars and quality assurance program (QAP)

Clinical Placement

NSW Pathology West
11.2019 - 02.2020
  • Worked alongside experienced technicians and scientists to learn new procedures.
  • Observed and performed pre-analytical, analytical and post-analytical testing for histopathology samples including receipting, embedding, microtoming, routine and special staining, and storing.
  • Processed frozen sections using the cryostat
  • Manipulated, processed and interpreted biochemistry, haematology and coagulation testing
  • Observed processes of blood blank including blood group, antibody screen, antibody investigation, crossmatch, preparing blood products
  • Observed senior scientists processing and interpreting microbiology specimens
  • Processed microbiology samples for culturing including performing gram stain, selecting media and atmospheric conditions to encourage the growth of microorganisms, streaking out plates to obtain a single colony, performing necessary testing to identify bacteria and specific sensitivity
  • Collected samples for various types of pathology tests including phlebotomy.

Education

Bachelor of Science - Pathology

Charles Sturt University
Wagga Wagga, NSW
2020

Doctor of Medicine -

Can Tho University of Medicine And Pharmacy
Vietnam
2014

Skills

  • Excellent written and oral communication skills
  • Problem-solving
  • Attention to details
  • Multi-tasking
  • Ability to prioritise work requirements
  • Ability to work collaboratively and independently
  • Customer service
  • Computer literacy

Membership

 Australian Institute of Medical Scientists 

Extra-curricular Activities

 Attended Transfusion United 2020 Virtual Conference (17-18/9/2020)

This was a virtual conference hosted by the Australian Red Cross Lifeblood with the presentations of international and local speakers. The program offered a series of Masterclasses, Plenary Sessions, a state of art session and an interactive Exhibition Hall showcasing Lifeblood’s transfusion resources.

Attended Douglass Hanly Moir Morphology Workshop (20/5/2020 – 17/6/2020)

This was an interactive workshop for scientists and technical officers, who have not worked in haematology to gain appropriate knowledge about haematology morphology. 

Completed Clinical Transfusion Practice Course on BloodSafe eLearning

This online course provided knowledge of safe transfusion practice and the appropriate use of blood components.

Timeline

Medical Administrator

Southeast Endocrine Associates
07.2022 - Current

Medical laboratory Scientist

Douglass Hanly Moir Pathology
03.2020 - 02.2022

Clinical Placement

NSW Pathology West
11.2019 - 02.2020

Bachelor of Science - Pathology

Charles Sturt University

Doctor of Medicine -

Can Tho University of Medicine And Pharmacy

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Anna (Oanh) Tran