Maxime Bentley Taylor

• Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
• Processed transactions accurately while maintaining a high level of customer service.
• Increased sales by building strong customer relationships and providing excellent service.

• Fostered a safe, positive environment for players to grow both athletically and personally through mentoring efforts.
• Promoted love of game by assisting players with understanding positioning, play techniques, and teamwork strategies.
• Adopted soccer strategies and tactics to maximize team potential.
• Maintained player safety through careful practice and game supervision.

• Greeted customers, helped locate merchandise, and suggested suitable options.
• Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
• Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
• Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.

• Maintained strong mental focus under pressure situations, enabling successful execution of crucial plays during games.

Playing professionnal football in 3rd Division

• Maintained strong mental focus under pressure situations, enabling successful execution of crucial plays during games.

• Ensuring proper merchandising in accordance with company standards across the footwear and accessories floor
• Performing cashier related duties
• Maintaining order and appropriate categorisation of merchandise on the sales floor, as well as receiving and stocking new inventory
• Managed store inventory and stock levels to maintain availability of products.
• Developed and implemented floor plans and layouts to maximize customer satisfaction and sales.
• Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
• Oversaw supply restocking, area cleaning, and product organization.
• Evaluated staff performance regularly to identify areas for improvement or commendation.

• Assisted customers in various inventory, pricing and sizing requests for all floor merchandise
• Operated the cashier for sales, refunds and discounts
• Maintaining order across the sales floor

• Completed a two-year apprenticeship working at some of the largest Quicksilver stores in Europe, including Champs-Elysées, Rivoli & Bordeaux
• Involved assisting customers with various in-store requests, inventory management and cashier operation
• Greeted customers, helped locate merchandise, and suggested suitable options.
• Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.