Maya Clements
Thornlands,QLD
Summary
I am a Hardworking year 12 student who is well versed in customer service. I am a motivated worker with an engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
2
2
years of professional experience
Work History
Office Administration
Ja Maintenance
11.2023 - Current
- Managed all aspects of office administration, including organizing supplies, answering phones, and filing important records.
- Supported office administration tasks, contributing to a well-organized and efficient workplace environment.
- Communicated with clients and team members to maintain an efficient workplace.
Customer Service Representative
Dominos Pizza
04.2022 - 01.2024
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Adhered to safety guidelines while handling food and beverages, minimizing risk factors for guests and staff members.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Waitress
Elements Café
08.2022 - 12.2022
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
Education
Cleveland District State High School
Cleveland, QLD11.2024
Skills
- Office Administration Experience
- Payment handling
- Hospitality
- Customer Service and Communication Skills
- patience and resilience
- Orginisational skills
- Teamwork
- Efficiency
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- House captain in grade 6.
- Worked with a team to become a 3 year national champion for dance.
- School council member from grade 6-9.
- Studying Japanese for 5 years and got picked to go on a school japan tour in 2023.
- Often partake in school fundraisers.
Timeline
Office Administration
Ja Maintenance
11.2023 - Current
Waitress
Elements Café
08.2022 - 12.2022
Customer Service Representative
Dominos Pizza
04.2022 - 01.2024
Cleveland District State High School
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