MAYBLE ORTIZ
Galston,NSW
Summary
Compassionate Allied Health Assistant with extensive experience in supporting multidisciplinary teams to enhance patient care. Skilled in maintaining accurate patient records, coordinating therapy schedules, and delivering emotional support during rehabilitation. Proven track record in improving patient health outcomes through effective communication and collaboration with medical staff in hospital and clinic settings.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Physiotherapy Aide
Anglicare Retirement Village
Castle Hill
09.2024 - Current
- Assisted physiotherapists in preparing patients for mobility exercises, enhancing patient readiness for therapy.
- Maintained cleanliness and organization of therapy equipment and treatment areas.
- Supported patients in executing prescribed therapeutic exercises, contributing to their recovery and rehabilitation.
- Documented patient progress and reported changes to the physiotherapy team.
- Coordinated scheduling of patient appointments and therapy sessions efficiently.
- Collaborated with healthcare staff to enhance patient care and support services.
- Assisted in inventory management of therapy supplies and equipment usage.
- Attended educational seminars related to new techniques in order to stay current with advances in physical therapy practice.
- Administered basic therapeutic exercises and activities under the supervision of the physical therapist.
- Provided support to physiotherapists by setting up and cleaning equipment, preparing exercise areas, and providing patient care items.
- Maintained accurate patient charts and records according to clinic policy.
- Performed administrative tasks such as answering phones, scheduling appointments, filing records, and ordering supplies.
- Provided emotional support to patients throughout their rehabilitation process.
- Transported patients between departments when needed while ensuring their safety at all times.
- Communicated effectively with other medical staff members regarding patient progress or concerns.
- Cleaned treatment rooms between patient visits and ensured that all necessary supplies were stocked at all times.
- Monitored vital signs including temperature, pulse rate, respiration rate, blood pressure and oxygen saturation levels prior to therapy sessions.
- Greeted patients upon arrival at the clinic in a friendly manner and provided them with any assistance they may require.
- Complied with established policies and procedures related to infection control standards within the facility.
- Prepared hot and cold packs for treatment sessions as instructed by the physical therapist.
- Carried out clerical duties such as filing documents or entering data into computer systems.
- Assisted physiotherapists in creating individualized treatment plans for patients.
- Observed patients' responses during treatment sessions and reported changes to the physical therapist immediately.
- Maintained positive interaction with facilities and clients, enhancing client relations.
- Treated patients to relieve pain, develop or restore function and maintain maximum performance.
- Administered simple range of motion exercises.
- Observed signs and symptoms to report changes in patient condition.
- Helped patient accomplish treatment plan and accept therapeutic devices by administering manual exercises.
- Worked with physical therapist and other disciplines to provide adaptive equipment for improving patient function.
- Observed and reported patient reaction to treatment or changes in condition, facilitating appropriate follow-up.
- Checked calendars and scheduled patient appointments to minimize wait times.
- Adhered to infection-control policies and protocols to attain safe and clean a safe and clean working environment..
- Protected confidential documents to prevent unauthorized access.
- Answered patient questions promptly through email, phone and in person.
- Enhanced professional development and clinical knowledge through continuing education and peer reviewed literature.
- Motivated patients throughout rehabilitation, fostering a positive environment to help them achieve their goals.
- Collaborated with healthcare teams to provide holistic patient care.
Allied Health Assistant
Ramsay Healthcare Northshore Private Hospital
St Leonards
06.2023 - Current
- Assisted healthcare professionals in delivering patient care and support services.
- Documented patient progress and reported changes to the healthcare team.
- Prepared supplies and equipment for therapy sessions and medical procedures.
- Educated patients on care routines and health management strategies.
- Collaborated with multidisciplinary teams to enhance patient experiences.
- Monitored patient conditions during activities to enhance safety and comfort for optimal care.
- Completed training programs to enhance skills and knowledge in allied health practices for improved patient support.
- Collaborated with allied health professionals to ensure quality patient care.
- Ensured all equipment was properly cleaned and sterilized before use.
- Maintained a clean work environment by adhering to infection control guidelines.
- Responded promptly to emergency situations according to established protocols.
- Participated in continuing education programs related to allied health practices.
- Provided education and counseling to patients about their conditions and treatments.
- Monitored vital signs and reported abnormalities to nursing staff promptly.
- Turned and repositioned bedridden patients to prevent bedsores.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
Health Administrative Assistant
Minchinbury Community Hospital
Minchinbury
01.2023 - 02.2024
- Assisted in maintaining accurate patient records and confidential information.
- Coordinated administrative functions to facilitate efficient daily hospital operations.
- Collaborated with medical staff to address patient inquiries and concerns.
- Organized and filed medical documents according to hospital policies.
- Provided high-quality administrative and customer service to enhance patient experience and streamline workflows.
- Collected patient data such as contact information, insurance details, medical history.
- Completed forms related to billing insurance companies for reimbursement purposes.
- Addressed patient inquiries regarding medical records and appointment scheduling to promote patient satisfaction.
Allied Health Assistant
Plena Healthcare
North Tarramura
03.2022 - 06.2023
- Assisted healthcare professionals in delivering patient care and support services.
- Ensured cleanliness and organization of treatment areas and patient rooms to promote patient safety and comfort.
- Documented patient progress and reported changes to the healthcare team.
- Prepared supplies and equipment for therapy sessions and medical procedures, facilitating efficient care delivery.
- Collaborated with multidisciplinary teams to improve patient experiences and streamline care processes.
- Participated in training programs to improve skills and knowledge in healthcare practices.
- Collaborated with allied health professionals to ensure quality patient care.
- Maintained a clean work environment by adhering to infection control guidelines.
Physiotherapy Aide
Manor Minchinbury
Rooty Hill, NSW
04.2021 - 03.2022
- Supported patients in performing prescribed therapeutic exercises, promoting recovery and mobility.
- Assisted physiotherapists with patient preparation and mobility exercises.
- Executed basic therapeutic exercises to assist patient rehabilitation.
- Documented patient progress and communicated changes to physiotherapy team to inform treatment adjustments.
- Collaborated with healthcare staff to optimize patient care and enhance support services.
- Maintained cleanliness and organization of therapy equipment and treatment areas.
- Provided support to physiotherapists by setting up and cleaning equipment, preparing exercise areas, and providing patient care items.
- Attended educational seminars related to new techniques in order to stay current with advances in physical therapy practice.
Education
Some College (No Degree) - Certificate IV in Mental Health
TAFE NSW
NSW05-2026
Graduate Certificate - Diploma of Counselling
TAFE NSW
NSW01-2026
Graduate Certificate - Certificate IV in Medical Practice Assisting
TAFE NSW
NSW10-2025
Graduate Certificate - Cert III in Advanced English For Further Study
TAFE NSW
NSW01-2025
Graduate Certificate - Diploma of Leadership And Management
TAFE NSW
NSW10-2024
Graduate Certificate - Certificate IV in Health Administration
TAFE NSW
NSW05-2023
Graduate Certificate - Certificate IV in Allied Health Assistance
TAFE NSW
NSW03-2023
Graduate Certificate - Certificate IV in Business
TAFE NSW
NSW01-2022
Graduate Certificate - Certificate III in Commercial Cookery
TAFE NSW
NSW07-2020
Skills
- Patient care
- Therapeutic exercise
- Functional mobility training
- Post-surgical care
- Balance training
- Wheelchair mobility training
- Treatment planning
- Treatment implementation
- Clinical documentation
- Healthcare documentation
- Vital sign monitoring
- Geriatric physical therapy
- Balance assessment
- Posture correction
- Adaptive equipment use
- Endurance training
- Flexibility improvement
- Safety management
- Therapeutic equipment
- Treatment planning assistance
- Progress reports
- Client education
- Patient education
- Team collaboration
- Emergency response
- Proficient in [software]
- Inventory management
- Administrative support
- Heavy caseloads
- Medical terminology
- Communication
- Effective communication
- Patient service
- Customer service
- Confidential information
- Patient education
Certification
- Provide Fist Aid
- Manage First Aid Services and Resources
- Protective Behaviours for Domestic Violence Workshop
- Moving Forward Program
Timeline
Physiotherapy Aide
Anglicare Retirement Village
09.2024 - Current
Allied Health Assistant
Ramsay Healthcare Northshore Private Hospital
06.2023 - Current
Health Administrative Assistant
Minchinbury Community Hospital
01.2023 - 02.2024
Allied Health Assistant
Plena Healthcare
03.2022 - 06.2023
Physiotherapy Aide
Manor Minchinbury
04.2021 - 03.2022
Some College (No Degree) - Certificate IV in Mental Health
TAFE NSW
Graduate Certificate - Diploma of Counselling
TAFE NSW
Graduate Certificate - Certificate IV in Medical Practice Assisting
TAFE NSW
Graduate Certificate - Cert III in Advanced English For Further Study
TAFE NSW
Graduate Certificate - Diploma of Leadership And Management
TAFE NSW
Graduate Certificate - Certificate IV in Health Administration
TAFE NSW
Graduate Certificate - Certificate IV in Allied Health Assistance
TAFE NSW
Graduate Certificate - Certificate IV in Business
TAFE NSW
Graduate Certificate - Certificate III in Commercial Cookery
TAFE NSW