MD ASIF HOSSAIN
Arncliffe ,NSW
Summary
My career goal is to work towards a position that demands teamwork, leadership and provides a challenging work environment to flourish as a professional. I want to use my strong educational background, analytical & technical skills, problem solving skills, and experiences to strengthen my future professional career through extensive hardworking, dedication, sincerity, and integrity. Outgoing and friendly with passion for providing exceptional customer service and creating welcoming atmosphere. Knowledgeable about beverage preparation and basic bartending skills, including mixing drinks and maintaining cleanliness. Dedicated to ensuring memorable experience for patrons and fostering lively environment.
Overview
3
3
years of professional experience
Work History
Bar Attendant
11.2023 - Current
- Preparing and serving high-quality beverages
- Using till for order processing
- Verifying customer identification and age
- Engaging customers about promotions
- Maintaining clean, organized bar area
General Services
Serco Facilities Management Australia
02.2022 - Current
- Maintain workplace health and safety for all customers, suppliers, and visitors
- Ensure the garbage and recycling bins are ready to be picked up by the council or other company on the allocated day
- Performing routine inspection and maintenance activities
- Input data into spreadsheets and databases.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Customer Service
Oporto
01.2022 - 12.2023
- Cash handling
- Stock-take
- Shop opening and closing
- Product display and face up
- Ensuring the restaurant is clean and tidy for the following working day
- Take orders and serve foods and beverages to customers at tables in dining establishments
- Keeping the reception welcome for all customers
- Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
- Explained online self-help options to customers to promote additional and after-hours support choices.
- Conducted thorough research to resolve complex client issues, exceeding expectations for problem-solving capabilities.
- Contributed to positive work environment by actively participating in team meetings and offering constructive feedback when appropriate.
Education
Master of Business Administration - IT
Victorian Institute of Technology
10.2024
Master of Science - Engineering Management
Central Queensland University
01.2023
Masters in Business Administration - Tourism and Hospitality Management
University of Dhaka
01.2018
B.SC. - Electrical and Electronics Engineering
American International University Bangladesh
01.2014
HSC - Science Group
Dhaka Residential Model College
01.2008
SSC - Science Group
Dhaka Residential Model College
01.2006
Skills
- Leadership
- Teamwork
- Time Management
- Stress Management
- Adaptability
- Creativity
- Reliability
- Verbal Communication
Accomplishments
- I got a perfect attendance certificate for my sincerity, integrity, and morality at DRMC College during 2006-08.
- I got recognition for my brilliant results in S.S.C & H.S.C from Prothom Alo and Bangladesh Bank.
References
- Tanvir Hossain, Manager(EX), serco Facilities Management 0402145294
- Raj Khan, Supervisor, Westfield Bondi , 0450437955
Languageskillsandcomputerliteracy
excellent proficiency in writing, speaking and listening., Windows, Linux, MS Word, MS Excel, MS PowerPoint, Outlook
Languages
Bengali
Native or Bilingual
English
Full Professional
Hindi
Professional Working
Timeline
Bar Attendant
11.2023 - Current
General Services
Serco Facilities Management Australia
02.2022 - Current
Customer Service
Oporto
01.2022 - 12.2023
Master of Science - Engineering Management
Central Queensland University
Masters in Business Administration - Tourism and Hospitality Management
University of Dhaka
B.SC. - Electrical and Electronics Engineering
American International University Bangladesh
HSC - Science Group
Dhaka Residential Model College
SSC - Science Group
Dhaka Residential Model College
Master of Business Administration - IT
Victorian Institute of Technology
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