MD Faruq Ahmed
Melbourne,VIC
Summary
Self-motivated professional with over 10 years of experience across customer service, operations, media production, and small business management. Strong communication skills, hands-on work ethic, and experience working directly with customers and teams. Seeking casual or part-time opportunities in service-oriented roles.
Overview
13
13
years of professional experience
Work History
Founder & Operations Manager
BOSS Network
Dhaka, Bangladesh
01.2016 - Current
- Manage daily service operations for a local internet service business.
- Provide direct customer support and service troubleshooting.
- Coordinate scheduling, payments, and service delivery.
- Built long-term customer relationships through reliability and trust.
Assistant Director (Freelance)
Television & Advertising Industry
01.2013 - Current
- Supported production teams with planning and coordination.
- Assisted directors with schedules, on-site organisation, and teamwork.
- Worked under pressure and tight deadlines in fast-paced environments.
Owner & Manager
Cine Cafe
Dhaka, Bangladesh
01.2019 - 01.2022
- Managed front-of-house operations and customer service.
- Supervised staff, inventory, and daily opening/closing duties.
- Gained strong understanding of customer behaviour and service quality.
Education
Higher Secondary Certificate (HSC) -
Dhaka College
Dhaka, Bangladesh01.2012
Secondary School Certificate (SSC) -
Matuail Bahumukhi High School
Dhaka, Bangladesh01.2010
Skills
- Customer service
- Communication skills
- Team coordination
- Operations management
- Task management
- Cash handling
- Service delivery
- Problem solving
- Time management
Languages
- English
- Bengali, Native
- English, Conversational
Timeline
Owner & Manager
Cine Cafe
01.2019 - 01.2022
Founder & Operations Manager
BOSS Network
01.2016 - Current
Assistant Director (Freelance)
Television & Advertising Industry
01.2013 - Current
Higher Secondary Certificate (HSC) -
Dhaka College
Secondary School Certificate (SSC) -
Matuail Bahumukhi High School