Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Personal Information
Timeline
Generic

MD IFTEKHARUL ISLAM MOZUMDER

Melbourne,Australia

Summary

Sales professional with a solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management. Professional kitchen worker with proven expertise in maintaining kitchen efficiency and cleanliness. Skilled in food preparation, storage management, and ensuring compliance with health and safety regulations. Known for strong team collaboration and adaptability to changing kitchen needs. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

6
6
years of professional experience

Work History

Kitchen hand/Dishwasher

ZAUQ - Restaurant by Qulfi Mart
South , Melbourne
10.2025 - 11.2025
  • Upheld cleanliness in kitchen areas by sweeping, mopping, and maintaining sanitation standards.
  • Collaborated with chefs in preparing and plating dishes for orders.
  • Emphasized safety during operation of kitchen equipment such as mixers, fryers, and ovens.
  • Executed dishwashing responsibilities to enhance efficiency and meet sanitation requirements.

Kitchen Hand

Kofi Beans
Croydon, Victoria
05.2025 - 07.2025
  • Contributed as a Kitchen Hand by assisting with meal and sandwich preparation, washing dishes, and maintaining cleanliness in both the kitchen and restaurant.
  • Thrived in a collaborative team environment, enhancing efficiency in a fast-paced setting.
  • Played a vital role in ensuring a comfortable dining experience for guests.
  • Contributed to ensuring a pleasant dining experience for guests.

Commercial Cleaner

Max Cleaning and Manpower Services
Azompur, Bangladesh
03.2024 - 01.2025
  • Ensured floors and rooms remained tidy and well-organized by conducting daily housekeeping duties, including changing linens, sanitizing bathrooms, dusting, and vacuuming.
  • Further more, supervised the cleaning process so that things get done as per demand.

Sales Associate

Daraz Shop
Dhaka, Bangladesh
07.2019 - 02.2024
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.

Kitchen Hand

Restaurant Facility Management Association
Dhaka, Bangladesh
07.2021 - 06.2023
  • Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
  • Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.

Team Leader

Shwapno Super Market
Uttara, Bangladesh
03.2022 - 02.2023
  • Led a team to ensure smooth store operations, delivering excellent customer service and sales support.
  • Managed stock control, conducted inventory checks, and handled merchandising to maximize sales.
  • Trained and mentored new employees, ensuring adherence to liquor laws and company policies.
  • Oversaw cash management, including reconciliations and POS system operations.
  • Contributed to marketing promotions, upselling products, and achieving sales targets.

Education

Bachelor of Information Technology and Systems -

Victorian Institute of Technology
Melbourne, VIC
12.2028

Bachelor of Computer Science - Computer Programming

RMIT University
Melbourne, VIC
09.2025

High School Certificate -

Navy Anchorage School And College
Dhaka, Bangladesh
11.2023

Secondary School Certificate -

Rajuk Uttara Model College
Uttara, Dhaka, Bangladesh
11.2021

Skills

  • Effective communication
  • Customer service
  • Time management
  • Multi-tasking
  • Problem solving
  • Team collaboration
  • Constructive mindset
  • Experiential learning
  • Flexible and adaptable
  • Research

Accomplishments

  • Increased monthly sales through effective merchandising and upselling initiatives.
  • Led a 10-member team to ensure smooth daily operations and consistent sales growth.
  • Initiated two key partnerships which resulted in 28 percent revenue growth.
  • Responsible for creative design for prominent projects.
  • Achieved excellent results by completing the task with accuracy and efficiency.
  • Resolved product issue through consumer testing.
  • Improved stock accuracy and reduced inventory discrepancies by 15%.
  • Ensured spotless and organized environments through daily cleaning and sanitation duties.
  • Supervised cleaning operations to meet strict quality and client requirements.

Languages

  • English, Full Professional
  • Chinese, Limited Working
  • Hindi, Native or Bilingual
  • Bengali, Native or Bilingual
  • Arabic, Elementary

Personal Information

Date of Birth: 07/25/06

Timeline

Kitchen hand/Dishwasher

ZAUQ - Restaurant by Qulfi Mart
10.2025 - 11.2025

Kitchen Hand

Kofi Beans
05.2025 - 07.2025

Commercial Cleaner

Max Cleaning and Manpower Services
03.2024 - 01.2025

Team Leader

Shwapno Super Market
03.2022 - 02.2023

Kitchen Hand

Restaurant Facility Management Association
07.2021 - 06.2023

Sales Associate

Daraz Shop
07.2019 - 02.2024

Bachelor of Information Technology and Systems -

Victorian Institute of Technology

Bachelor of Computer Science - Computer Programming

RMIT University

High School Certificate -

Navy Anchorage School And College

Secondary School Certificate -

Rajuk Uttara Model College
MD IFTEKHARUL ISLAM MOZUMDER