Open To Work
Kawser Sarker
IT Project Manager
Darwin,NT
Summary
Results-driven Project Manager specializing in ICT service delivery and cybersecurity. Manages technology projects to ensure timely and budget-compliant outcomes. Expertise in stakeholder engagement and vendor management aligns project results with business goals. Recognized for fostering collaboration and problem-solving within diverse teams, maintaining comprehensive project documentation.
Overview
3
3
years of professional experience
Work History
ICT Project Manager
Jacana Energy
06.2025 - Current
- Delivered ICT projects from planning to completion, managing budgets and resources effectively.
- Managed cross-functional project teams, driving delivery, maintaining team alignment, and ensuring timely achievement of project objectives.
- Coordinated cross-functional teams to align objectives and enhance communication throughout projects.
- Developed comprehensive project plans outlining objectives, scope, deliverables, and resource requirements.
- Monitored project timelines and performance, identifying risks and implementing corrective actions.
- Facilitated project governance activities by coordinating Project Control Board reporting and supporting escalation to the Project Steering Committee, enabling informed decision-making.
- Played a key role in shaping IT and data strategy through project initiatives, aligning technical solutions with organisational priorities and future-state architecture.
System Security Officer
Jacana Energy
10.2024 - 05.2025
- Delivered cyber awareness initiatives, including phishing simulations and security training, to improve staff readiness against threats.
- Analyzed security incidents to determine root causes and prevention strategies.
- Reviewed incident response plans, streamlining processes to better manage breaches.
- Developed training materials on cybersecurity best practices for staff.
- Collaborated with IT teams to strengthen cybersecurity infrastructure.
- Oversaw project operations, ensuring effective execution of IT tasks aligned with security objectives.
- Investigated security incidents, identifying root causes and implementing corrective actions.
- Supported audit processes and compliance reporting for cybersecurity obligations.
System Administrator
Jacana Energy
02.2023 - 09.2024
- Tracked and resolved service desk requests, enhancing high availability of ICT systems.
- Managed incident resolution processes, ensuring clear communication with stakeholders on progress and outcomes.
- Collaborated with service providers and internal stakeholders to achieve SLA compliance.
- Maintained comprehensive online documentation for Windows domain-based infrastructure.
- Oversaw facilities administration and security tasks, maintaining asset register for accountability and compliance.
- Led data archiving project, coordinating vendor engagement and conducting risk assessments.
- Managed ICT internship program, mentoring interns to enhance their development.
- Participated in ICT audits, proactively identifying and resolving compliance issues.
Education
Bachelor of Information and Technology -
Charles Darwin University
Darwin12-2022
Diploma of Information and Technology -
Macquarie University
Sydney, NSW09-2019
Skills
- Agile project management
- PMBOK and PRINCE2
- Project planning
- Budget management and control
- Risk assessment and mitigation
- Stakeholder management and engagement
- IT project compliance
- IT governance and compliance
- Cloud service management
- Data integration strategies
- Microsoft Power BI
- Project tracking and reporting
- Quality assurance practices
- Problem solving and resolution
- Team leadership and development
- Team collaboration
- Effective communication skills
- Time management strategies
- Microsoft Office Suite
- Project tracking and reporting
References
Will be provided upon request.
Attributes
- Strong track record of delivering ICT projects and initiatives on time, with clear planning and organisation.
- Confident communicator who builds trust, influences decisions, and maintains strong relationships with stakeholders and vendors.
- Practical problem-solver with sound judgement, balancing risk, cost, and business value.
- Adaptable and proactive, able to manage change and keep projects moving in fast-paced environments.
- Committed to achieving outcomes that support both organisational goals and team success.
Timeline
ICT Project Manager
Jacana Energy
06.2025 - Current
System Security Officer
Jacana Energy
10.2024 - 05.2025
System Administrator
Jacana Energy
02.2023 - 09.2024
Bachelor of Information and Technology -
Charles Darwin University
Diploma of Information and Technology -
Macquarie University