Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Sarah Brady

Brisbane,QLD

Summary

Results-oriented ICT project manager skilled in project design, planning, execution and evaluation using both agile and waterfall methodologies. Dynamic professional able to adapt to priorities. Experience across diverse portfolio of projects including cloud migrations, websites and software development, consumer product development, and digital transformation. Facilitator and servant leader. Excellent communicator, well-versed at internal and external stakeholder management of diverse parties, including internal teams, vendors, and executives.

Overview

6
6
years of professional experience
1
1
Certification

Work History

ICT Project Manager

Endeavour Foundation
03.2024 - Current

Human Resources and Payroll Transformation

  • Developed project scope statement, project plan and facilitated approval by Chief People Officer
  • Led Steering Committee meetings and conducted monthly project reporting
  • Collaborated with the Business Analyst to deliver workshops with subject matter experts
  • Facilitated the creation of a 12-month tactical roadmap approved by the Chief People Officer

ICT Project Coordinator

Endeavour Foundation
03.2023 - 03.2024

Intune Endpoint Management Solution

  • Oversaw the design and development of a Microsoft Intune endpoint management solution to fulfil ISMS compliance requirements
  • Coordinated a team of 6 technicians on site visits across the country
  • Successfully deployed 400 devices across over 80 sites

Microsoft Exchange Migration

  • Led a cross-functional team to migrate over 2500 user mailboxes in strict timeframes
  • Collaborated with change manager and service desk lead to develop a delivery approach that minimised adverse user impact and interruption to operations.
  • Applied agile principles and methods including daily stand-ups and iterative delivery

Project Coordinator

Brisbane Sustainability Agency
05.2022 - 02.2023
  • Managed various projects focussed on climate resilience, working with public and private sector.
  • Partnered with NRMA insurance to design, pilot and evaluate a new product

Project Officer

Brisbane Sustainability Agency
04.2021 - 05.2022

Contributed to project delivery on local government projects

  • Worked in a team, and independently under the direction of the Project Manager to deliver a major Brisbane City Council flood resilience project
  • Engaged with the community to provide information about the project and address questions
  • Conducted surveys and in-depth semi-structured interviews to evaluate programs
  • Scored an 9 out of 10 total NPS score for customer service


Coordinated digital product development from design to launch

  • Led the development of a digital energy savings calculator and company website in WordPress
  • Liaised with subject matter experts to document requirements
  • Collaborated with various teams to develop content and source graphics
  • Reviewed wireframes, documented and tracked feedback and quality assurance processes
  • Built pages in WordPress CMS and developed website guidelines and training

Assistant Professor

El Bosque University, Bogota
10.2018 - 08.2020
  • Responsible for teaching English and Japanese to 200 students per semester across 6 courses
  • Developed and delivered lesson plans in line with the curriculum and student learning needs

Project Officer

The University of Queensland
05.2018 - 08.2018
  • Worked in a team to roll out the consultation phase of a university-wide strategy
  • Developed a stakeholder engagement strategy and communications plan
  • Coordinated community consultation sessions, and documented key themes

Education

Graduate Certificate in Information Technology -

Charles Sturt University
NSW
12.2018

Bachelor of Social Science (Honours) -

The University of Queensland
QLD
12.2016

Skills

  • Prince2, PMBOK, Kanban, Scrum
  • Risk identification, analysis, monitoring
  • Procurement and contract management
  • Budget tracking, reconciliation, reporting
  • Team leadership and facilitation
  • Communication and negotiation
  • Stakeholder mapping and management
  • Project scoping and design
  • Project planning and schedule management

Accomplishments

Certified Project Management Professional

Passed the PMP exam with above target in all areas in June 2024.


Excellent record of delivering projects within constraints

Three projects successfully led through the entire lifecycle in the past 18 months. Delivered on time, budget, scope, and with measurable benefits.


Consistently high client satisfaction scores

Scored 4.5 out of 5 for client satisfaction in the Q4 2023 client feedback survey.

Certification

Project Management Professional (PMP)

Project Management Institute

Prince2 Practitioner

Knowledge Academy

Timeline

ICT Project Manager

Endeavour Foundation
03.2024 - Current

ICT Project Coordinator

Endeavour Foundation
03.2023 - 03.2024

Project Coordinator

Brisbane Sustainability Agency
05.2022 - 02.2023

Project Officer

Brisbane Sustainability Agency
04.2021 - 05.2022

Assistant Professor

El Bosque University, Bogota
10.2018 - 08.2020

Project Officer

The University of Queensland
05.2018 - 08.2018

Graduate Certificate in Information Technology -

Charles Sturt University

Bachelor of Social Science (Honours) -

The University of Queensland

Project Management Professional (PMP)

Project Management Institute

Prince2 Practitioner

Knowledge Academy

Sarah Brady