Md Nahid
Melbourne,VIC
Summary
Proven track record in enhancing customer satisfaction and streamlining operations, evidenced by recognition at Dinos Deli for exceptional service. Skilled in espresso machine operation and fostering teamwork, I excel in fast-paced environments, ensuring high standards of cleanliness and safety. Demonstrated ability to increase sales through effective communication and product knowledge.
Overview
3
3
years of professional experience
Work History
Cafe Barista
Dinos Deli
06.2024 - 07.2024
- Contributed to a positive work environment by maintaining open communication and fostering teamwork among staff members.
- Promoted a welcoming atmosphere by greeting each guest warmly upon arrival while anticipating their needs throughout their visit.
- Demonstrated excellent multitasking abilities by simultaneously managing drink preparation, order-taking, and cash register duties.
- Ensured smooth operation of the cafe during busy periods by prioritizing tasks efficiently under pressure without sacrificing quality or customer service standards.
- Received recognition from management for exceptional customer service skills and dedication to maintaining a positive work environment.
- Maintained a clean and organized workspace, ensuring high standards of hygiene and safety for both staff and customers.
Kitchen Hand
Chillox
04.2023 - 11.2023
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
Kitchen Helper
The Buffet Palace
02.2022 - 10.2022
- Followed supervisor instructions to complete tasks on time.
- Cleaned and organized kitchen stations to promote team efficiency.
- Enhanced kitchen efficiency by assisting with meal preparation and ensuring timely food delivery to customers.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Operated standard kitchen equipment with focus on safety and sanitation.
- Contributed to a positive working atmosphere through excellent communication skills and collaboration with team members across all shifts.
Salesman
Sailor
03.2021 - 12.2021
- Developed strong client relationships through consistent communication and exceptional customer service.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Increased sales by offering advice on purchases and promoting additional products.
- Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
Education
Bachelor Of Science - Information Technology
Central Queensland University
Melbourne, VICSkills
- Reliability and punctuality
- Espresso preparation
- Workplace Safety
- Cleanliness Maintenance
- Food Service
- Order Taking
- Food safety understanding
- Espresso machine operation
- Cash Handling
- Opening and closing duties
- Safe Food Handling Practices
- Safe Food Handling
- Menu Memorization
- Product displays
- Cleaning and sanitizing
Languages
Bengali
Native or Bilingual
Hindi
Limited Working
Urdu
Elementary
English
Professional Working
Timeline
Cafe Barista
Dinos Deli
06.2024 - 07.2024
Kitchen Hand
Chillox
04.2023 - 11.2023
Kitchen Helper
The Buffet Palace
02.2022 - 10.2022
Salesman
Sailor
03.2021 - 12.2021
Bachelor Of Science - Information Technology
Central Queensland University
Similar Profiles
Shadnan Shaharear RafiShadnan Shaharear Rafi
Cafe Barista at Dinos DeliCafe Barista at Dinos Deli
Justin Del MedicoJustin Del Medico
Grocery Stocker at Dinos NofrillsGrocery Stocker at Dinos Nofrills
Larissa McKinlayLarissa McKinlay
Events and Marketing Specialist at University of Calgary Dinos AthleticsEvents and Marketing Specialist at University of Calgary Dinos Athletics